Clinical Summer Operations Intern
Clinical Operations Summer Intern
Hours: Full-time, 35-40 hours/week: 9:00-5:00pm
Location: Downers Grove/Hybrid (but on-site for 60% of the time)
Paid: $18.00/hour
Think that working in the healthcare field can’t be exciting, rewarding and challenging? Think again. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. This 8-10 week "Summer Internship Program" will allow students to apply their classroom knowledge in the world of health care.
Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Responsibilities
- Project work for operations. Building Ops Scorecards, patient journey through each specialty, working closely with team to continue process improvements across the sites.
- Working closely with process improvement department development and deployment of daily, weekly, and monthly leading and lagging operational metrics.
- Working closely with process improvement department deployment and sustainment of check out redesign.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES:
- Strong project management and writing skills
- Knowledge and experience with multimedia content
- Experience with social media and/or collaboration platforms
- Interpersonal skills that foster collaboration and teamwork
- Organizational skills and ability to meet deadlines and perform under pressure
- Ability to problem solve, prioritize, organize and multitask
- Self-starter, highly motivated and able to work with a minimum of supervision
EDUCATION and / or CERTIFICATION/LICENSURE:
Rising Junior or Senior pursuing bachelor’s degree or recent graduate in a related field of the internship.
EXPERIENCE:
Previous customer service experience preferred.