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Community Outreach Manager

Job Title: Community Outreach Manager
Department:  Learning and Interpretation
Reports To: Senior Director of Learning & Interpretation
FLSA Status: Exempt 
Employment Status:  Full-Time
Annual Compensation: $55,000-$65,000
Deadline to Apply:  April 10, 2023
Please submit applications directly on the Toledo Museum of Art website
Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality of our collection, our innovative and extensive education programs, and our architecturally significant campus.
And thanks to the benevolence of its founders, as well as the continued support of its members, TMA remains a privately endowed, non-profit institution and opens its collection to the public, free of charge.
The Community Outreach Manager is a collaborative leader and community liaison in the Learning and Interpretation department, focused on providing access to art making experiences for youth and intergenerational audiences, with emphasis on the 2-mile radius around the Museum. Works collaboratively to establish relationships within the community and connect community partners with TMA resources, while overseeing part-time and full-time staff to facilitate the arts experiences. The Community Outreach Manager thinks creatively to produce new approaches to achieve outreach goals.

  • With the Senior Director of Learning & Interpretation and community partners, develops opportunities for arts engagement in the community with youth and intergenerational audiences, both on-site at TMA and off-site at community locations, focused on neighborhoods within a 2-mile radius of TMA.
  • Collaborates with the Senior Director of Learning & Interpretation to establish goals, objectives, strategies, and evaluation methods for Art Out of School experiences.
  • Promotes TMA’s outreach initiatives through communication with internal and external stakeholders.
  • Maintains proactive communication with a portfolio of existing partners, responds to outreach requests and works with the Senior Director of Learning & Interpretation to establish new partnerships.
  • Participates in strategic planning for the objective of transitioning to active outreach model.
  • Supervises and mentor teaching artists who will facilitate Art Out of School art making and learning experiences; works with teaching artists to develop and approve curriculum and project plans for all programs.
  • Works with Human Resources to coordinate all necessary paperwork and information for new and returning teaching artists, including contracts and payroll information.
  • Provides administrative support to outreach programming, including scheduling, coordinating evaluation process with consultant, and maintaining records to provide information as requested for grant applications and reports.
  • Manages the budget for community outreach including tracking funding and paying expenses and operating within overall budget guidelines. May be asked to contribute to grant proposals and funding discussions.
  • Orders and organizes supplies and promotional materials as needed; manage supply inventory of all outreach supplies and materials.
  • As a public benefit corporation, the Museum always requires every staff member to act as a visitor advocate. This includes acknowledging visitors and striving to make them feel welcome, comfortable, and eager to return.
  • Performs other duties as assigned or required. 
Reports to the Senior Director of Learning & Interpretation. Supervises teaching artist(s) and works closely with community partners. Works regularly with other Learning & Interpretation staff, Belonging & Engagement staff, and across departments with other Museum staff as appropriate.

  • Bachelor’s degree in education, humanities, cultural studies, youth development or studio art required.
  • 2-3 years’ supervisory experience required.
  • 3-5 years’ experience in community development, community engagement, and/or arts engagement required; experience working with artists is a plus.

  • Ability to work occasional evenings and/or weekends.
  • Familiarity with evidence-based frameworks for youth development preferred.
  • Must have excellent interpersonal and communication skills, with ability to work in a team-oriented environment and to work with people of a wide variety of ages, abilities, and backgrounds.
  • Ability to handle a varied workload, to multi-task, be detail-oriented with outstanding organizational skills and good follow-through. Must understand the urgency of deadlines and effectively complete time-sensitive tasks. 
  • Must be a self-starter able to identify projects/opportunities with partners.
  • Reliability and dependability must be able to attend sessions and work flexible hours (weekend and evenings required).
  • Ability to travel between TMA and off-site locations. A valid driver’s license and reliable vehicle are required.
  • Basic computer skills: ability to use internet and e-mail; knowledge of Microsoft Office preferred.
Standard Museum gallery environment and open office work environment shared with co-workers, with related phone, computer, and printer noise. Position requires ability to operate a computer and other office productivity machinery. Regularly work off-site at partner organizations to help facilitate programming.

  • 25 Days of Paid Time Off Annually
  • 6 Paid Holidays Annually
  • 2 Floating Holidays Annually
  • 3 Paid Volunteer Days Annually
  • Birthday Paid Day Off
  • Medical, Dental, & Vision Insurance
  • 403b Retirement Savings Plan
  • Short-Term Disability, Long-Term Disability, Term Life and AD&D Insurance Plans
  • Paid Parental Leave
  • Pet Insurance
  • Employee Assistance Plan
  • Museum Family Membership
  • Employee Discounts in the Museum Store, Café, Studio Art Classes, & More!
The Toledo Museum of Art provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Museum is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at or (567)-666-0387.