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Inbound Sales Development Representative

Your Impact On Our Mission: 

As an Inbound Sales Development Representative (iSDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands on, immersive training program, consistent feedback and development, and work alongside driven and passionate sales professionals.   

As a Zocdoc’r, you may be working remotely, but that doesn’t mean you’re working alone. Your Sales Manager will act as your dedicated coach, guiding you through inbound and outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing on a successful outreach strategy from our comprehensive training program.

You’ll enjoy this role if you are… 
  • Courageous, determined, and not afraid to fail
  • Motivated by meeting and exceeding targets and goals
  • Comfortable working remotely, and a strong believer in individual accountability
  • Intellectually curious and looking to develop and grow your sales and persuasion skills
  • Enthusiastic about working in a diverse and supportive team environment
Your day to day is…
  • Fielding a high volume of inbound inquiries from Doctors’ offices
  • Responding to, and qualifying inbound leads over the phone
  • Collaborating with your teammates to get to our inbound leads quickly
  • Providing feedback to our marketing team on the effectiveness of their campaigns
  • Working closely with your manager and sales executives to track meeting success rate and outcomes
  • Communicating and collaborating with team members on best practices and processes
  • Innovating and testing creative ways to gain access and trust with prospective customers 
  • Smartly prioritizing and organizing your time to be as productive as possible
  • Working closely with your manager to implement coaching and feedback 
  • Attending weekly team, and all employee meetings to understand the why behind your work, and the impact it has on Zocdoc’s patients
You’ll be successful in this role if you have…
  • A desire to have a career in sales 
  • An ability to manage high volume tasks in an organized way
  • Experience with persuasion and objection handling
  • Strong written and verbal communication skills
  • The desire to receive and implement feedback 
  • A passion for creating a better patient experience 
  • A dedicated space where you can work in comfort with minimal distractions
  • A dedicated high speed internet connection of 10 mbps (up/down) 
  • Uncapped commission
  • Competitive PTO  
  • 100% paid employee health benefit options
  • Employer funded 401(k) match
  • L&D offerings + a free LinkedIn learning account
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive parental leave
  • Cell phone reimbursement