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Intern, Customer Success (Req #6045)

 Intern, Customer Success 
Location: Hybrid | Plano, TX 
Requisition #6045 
Job Overview: 
Spirent is seeking a summer intern to work with the MSO Customer Success Manager. This person’s duties will include participating in customer discussions and recording meeting minutes, action items, and issues that will be reviewed by sales. They will be responsible for distributing the notes, helping to track issues, and assisting the customer success manager in their duties. Other duties may include helping to set internal meetings, completing action items, and assisting with PowerPoint for internal reviews. In addition, we will look for opportunities to partner with the product engineers to give hand on experience/exposure to the Spirent products deployed at the different accounts.  
About Spirent Communications  
Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning. 
We provide innovative products, services, and managed solutions that address the test, assurance, and automation challenges of a new generation of technologies, including 5G, cloud, autonomous vehicles, and beyond. From testing in the lab to testing in the real world, Spirent helps companies deliver on their promise to their customers of a new generation of connected devices and technologies. 
Why Spirent?... Because together we can shape tomorrow! 
Spirent is its people. When you join the Spirent team, you will join forces and work alongside some of the industry’s most passionate subject matter experts. In an environment of innovation, you will find a place where you can grow, think, explore, create, and make change happen. 
At Spirent, we believe that diversity and inclusion are essential to thriving in the ever-changing world of global technology. We embrace a culture where difference is valued and openness, mutual respect, collaboration, and fairness are considered fundamental. Spirent does not tolerate discrimination or offensive behavior of any kind. We are committed to creating workplaces that genuinely reflect the diversity of the world we serve and an environment where everyone feels empowered to bring their full, authentic self to work. 
Your success is vital to our success, which is why we will support you to perform, grow, and contribute – with the confidence to be yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience! 
Join Spirent and together let’s shape tomorrow! 
Job Responsibilities: 
  • Documentation of meeting minutes, tracking/management of action items, issues risks 
  • Status reporting, dashboard creation 
  • Data analysis as required related to defect aging, product utilization reporting,  
  • Basic project planning and deliverable tracking 
Job Requirements: 
  • Must have knowledge of Microsoft PowerPoint, Excel, and Word 
  • Must have general knowledge of technology 
  • Good organizational skills 
  • Excellent verbal and written communication