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Administrative Support (Administrative/Office Support Specialist 1) HHS, Aging Services Div.)

The Town of Needham’s Aging Services Division seeks an energetic and motivated individual to fill a grant-funded position as an Administrative Support position (Admin/Office Support Specialist 1). She/he will work closely with the staff members and volunteers at the Center at the Heights (Needham’s Senior Center), and will assist the CATH Leadership Team with the planning, implementation, data tracking and billing for programs and activities at the senior center and will provide peer support to seniors participating in programs. This position reports to the Assistant Director of Volunteers and Counseling/ Director of Aging Services. 
CON #23110
Duties and Responsibilities
  • Provide administrative support to staff and oversight to volunteers.
  • Exercise oversight over front desk area at the Center at the Heights.
  • Assist with data entry activities and quantitative data gathering. 
  • Support senior-based programming and activities. 
  • Evaluate the needs of seniors signing up for programs and activities.
  • Provide information about Programs, classroom schedule, and overview of the Center at the Heights.
  • Assist the Programming Team organizing and setting up programs and activities, including tracking or purchasing supplies for upcoming programs.
  • Assist the Leadership Team developing programs to meet the needs of seniors of all ages.
  • Lead programs or activities as appropriate.
  • Work with other seniors who may wish to lead a program or activity.
  • Attentive to detail with ability to understand and complete specific task list assignments; prior experience processing billing and conducting reimbursements would be valuable.
  • Must have a pleasant personality and ability to interact well with others; previous work or volunteer experience with elders is a plus.
  •  Must be honest, patient, tactful, dependable and understand the need for client confidentiality. 
  • Applicants should be a high school graduate with 1-3 years of experience with elder services, have excellent communications skills and be able to lead programs as needed. 
Supplemental Information
This position is grant-funded and will begin on or around March 20, 2023, and continue through at least June 30, 2023, with the possibility of extension based upon continued grant funding and ongoing programmatic needs.
Scheduled for 15.0 hours per week, with most of the hours worked falling into the 10:00 a.m. to 3:00 p.m. time block. Exact times will be determined between the chosen applicant and her/his supervisor. Work will be performed during the work week, although the option of additional hours supporting a new weekend program or activity may be available to the selected applicant with the approval of the Director of the Aging Services Division.