Guest Services Event Staff
The Guest Services Event Staff will serve as one of the primary points of contact for all Marlins Park guests during games, special events, and tours. Responsibilities include but are not limited to the following: Proactively greet guests at Marlins Park gates and ticket lines with a friendly greeting; scan game tickets insuring that the proper ticket is being used to gain entry; assist fans in locating their ticketed seat; Proactively provide assistance, answer questions and communicate security measures along with special event/ballpark information to guests; Monitor your assigned area for issues and opportunities to make lasting memories for our guests, and other duties as assigned. Required to work extended hours, weekends and holidays according to baseball/special events schedule. Must be able to stay in one stationary position for long periods of time. Must be able to work outdoors and work all posts assigned, this includes but not limited to gates, interior, and exterior positions. A minimum of (1) year of customer service or guest services experience is required. Fluently bilingual in English/Spanish is a plus.