Lottery Sales Representative - Relief Route - Denver Metro
Lottery Sales Representative - Relief Route - Denver Metro
Salary
$46,356.00 - $54,264.00 Annually
Location
Multiple Locations, CO
Job Type
Full Time
Department
Department of Revenue
Job Number
TFA-02600-11.2022
Closing
11/29/2022 5:00 PM Mountain
Department Information
We serve all Colorado residents in their everyday lives. The department is driven by our values of service, teamwork, accountability, integrity, and respect. We support the Colorado community as well as those that work here. We value the contributions of every employee and encourage learning so our employees can grow. We celebrate diversity, and together, support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.
The Department of Revenue (DOR) employs approximately 1,600 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, and regulating liquor, gaming, horse racing, marijuana, and the auto industry in order to assist the citizens of our state.
The Department of Revenue offers 11 paid holidays per year, paid vacation and sick leave, BenefitHub program (discounted merchandise, food and travel, etc.) employee wellness program and a great healthcare and retirement benefit package.
CDOR Vision
To empower businesses and individuals through quality customer service, innovation and collaboration.
CDOR Mission
To become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive.
CDOR Values
Description of Job
The Lottery's mission is to maximize the proceeds from Lottery game sales to support the Lottery's beneficiaries for the good of all Coloradans. It is the Sales Department's purpose to distribute and sell Lottery games of chance that are held to the highest standards of integrity, entertainment and efficiency, in order to maximize proceeds for the people of Colorado and to support the retail network with the tools and information they need to maximize the sales of Lottery products.
Primary Duties:
The professional in this position will fill in as needed to cover vacations for other Lottery sales reps and will travel within the State of Colorado with some overnight stays as required.
Use your excellent organizational skills to manage your workload independently as a Lottery Sales Representative. Your ability to problem solve issues and provide excellent customer service will allow you to maintain positive retailer relationships. Your ability to remain flexible and communicate with ever changing technologies, routes and processes will aid you in keeping work updated and customers informed.
Territory Management:
- Manages a territory of 100 to 135 Lottery retailers.
- Utilize data from reports to identify retail locations that have the most sales potential to increase Lottery sales and proceeds.
- Communicates and enforces Lottery policies and procedures with retail locations.
- Executes the Lottery’s High Five Sales call for Scratch inventory management and merchandising techniques that are used at retail outlets.
- Installs new Scratch ticket dispensers and/or improves the presence of existing ticket dispensers
- Educates all retailers within their individual territories on Lottery operations, procedures, Lottery terminal operations and functions and sales strategies/techniques.
Retailer Management and Promotions :
- Markets and sells Colorado Lottery products.
- Rotating products, removing defective and out-of-date products and updating displays.
- Serves as a liaison, providing customer service, between the retailer, player, and the Colorado Lottery including resolving issues.
- Recruits and secures new Lottery retailers.
- Check-in with store decision maker, check-in delivery, obtain signatures, collect proof of delivery
Frequent Tasks:
- Works independently in the field to provide sales consulting and customer service to retailer’s within their territory.
- Utilize Lottery provided technology and tools to assist in decision making to increase sales.
- Participating in on-going training and maintaining a thorough knowledge of the latest sales strategies and departmental policies/procedures.
- Makes recommendations to improve Lottery operations and marketing/sales plans to ensure Lottery proceeds are maximized.
- Completes required vehicle maintenance/repairs for their assigned vehicle as described by the state fleet.
- Safely maximizing sales and minimizing waste
This position has access to a State vehicle. This position is provided a salary plus a yearly bonus based on achieving sales goals.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
MINIMUM QUALIFICATIONS:
Bachelor's degree from an accredited institution in Sales & Marketing, Business or a closely related field as determined by the Department.
AND
One year of professional experience in sales or marketing.
Substitutions:
Additional appropriate experience in sales and/or marketing will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education in sales & marketing and/or business will substitute for the required experience on a year-for-year basis.
Necessary Special Requirements:
- Applicants must successfully pass a background investigation and a tax check prior to appointment to positions
- Must be willing to work occasional weekends and holidays, if needed, and be able to go on overnight travel
- Must live within 25 miles of Denver Metro
- Must be able to lift up to 20 lbs
- Must possess and maintain a Colorado driver's license
- Applicants and immediate family members must comply with restrictions on game play
- Applicants and immediate family members must ensure compliance with appropriate Lottery laws and rules, including conflicts of interest
Preferred Qualifications:
The following are preferred and not required:
- State experience in a marketing role
- Verbal communication and interpersonal skills
- Customer service skills
- Route Sales/Retail Sales experience
- Ability to work independently and accept supervision
- Ability to organize and track workload
- Experience with change management
DOR Required Skills and Competencies:
Competencies required for all DOR positions include good communications skills, interpersonal and people management skills, the ability to multitask, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers.
Conditions of Employment with the Colorado Department of Revenue:
1. As a condition of employment with the Colorado Department of Revenue, a requirement exists that all personnel timely file all necessary Colorado Individual Income Tax (CIIT) returns and timely pay tax obligations. As such, all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
2. Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions.
Applicant Checklist:
Only complete applications submitted on or before the closing date for this announcement will be given consideration. Failure to submit all required documents by the closing date of this announcement may result in your application being rejected. For assistance with the application process, please review the following video provided by the Colorado Department of Personnel & Administration "Applying for a Job with the State of Colorado".
Complete Applications must include the following documents:
1) A complete CDOR Application for Announced Vacancy (Submit online using the link in this announcement)
2) A complete Supplemental Questionnaire (Submit online as part of your application)
Recommended:
3) A chronological resume (Attach to your online application, late submissions will not be accepted)
Minimum Qualifications and Comparative Analysis:
Part of, or the entire comparative analysis for this position, may involve a review of the information submitted in the application material, including the answers to the supplemental questions. Therefore, it is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement, as well as the special and/or preferred qualifications.
- List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
- Under "Duties," describe clearly the tasks you performed and the nature of your supervisory, technical, or other responsibilities as they relate to the job for which you are applying. Be complete and specific in detailing of duties.
- Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
- Failure to include adequate information or follow instructions may affect the applicant's score and/or prevent them from competing in any subsequent measures used to arrive at a top group of applicants.
- Factors to be assessed are those outlined in the requirements, competencies, and preferred qualifications.
- Years will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be prorated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit)
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.
A standard appeal form is available at: https://spb.colorado.gov/ . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at jacqueline.brown-tremble@state.co.us
The State of Colorado is an equal opportunity employer. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
Agency
State of Colorado
Department
Department of Revenue
Address
1881 Pierce Street
Lakewood, Colorado, 80214
Phone
303-866-3716
Website