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Contact Representative

$36,118 - $52,341 per year


This position is in the Burns District Office Serves as the primary contact representative responsible for the dissemination of information to the public on the BLM?s multiple resource management programs and services.They are also responsible for processing the mail both incoming and outgoing and answering the phones for the district.They have access to the billing and collection system to provide receipts for sales and payments and works in a variety of other administrative functions.


Conditions of Employment

  • U.S. Citizenship is required.Be sure to read the How to Apply and Required Documents Sections.You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.Direct Deposit Required.Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.This position requires you to wear an officially-approved uniform while in a duty status.


In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirement - please be sure to include this information in your resume. No assumptions will be made about your experience.

GS-5: one year of specialized experience equivalent to at least GS-4 level in the federal service. Examples of specialized experience may include preparing general correspondence, operation of a front desk, collecting money, selling maps, or other items , OR Successful completion of four years of higher education above high school leading to a bachelor's degree. OR A combination of experience and education to meet total experience.

GS-06: To be qualified for the GS-06 this specialized experience must have been equivalent in difficulty and complexity to the next lower grade (one year at the GS-5) of the position to be filled. Examples include operating a front desk, collecting money for goods or services, balancing daily registers, maintaining cooperative working relationships with others; and explaining information or ideas (orally and in writing) to others in a logical manner.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements by the closing date of the announcement.

Physical and Work Demands: The work is typically sedentary. Some work may require periods of walking, standing, bending, or driving a motor vehicle. The incumbent may frequently lift relatively light boxes, materials, and supplies and /or carry file folder's copied materials, books, and other similar materials. Work is typically located in an adequately lighted, heated, and ventilated office environment. The work environment may involve everyday risks or discomforts that require normal safety precautions typical of such places as offices, mail distribution centers, meeting and training rooms, libraries, or motor vehicles.


If using education to qualify, you must submit copies of all transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. See Required Documents section for more information.

Additional information is found on at this link