IT Help Desk Technician R233
Towne Properties is an award-winning property management and development company based in Cincinnati, Ohio. We are seeking a full-time Tier I Help Desk Professional to join us in providing our associates with level one support by investigating and resolving software and hardware issues while supporting other IT members with projects as needed.
Some of the benefits that make Towne Properties a Great Place to Work®:
- Competitive pay (up to $24 hourly) based upon experience and skills
- Paid training, 401(k) with match, paid holidays, vacation days, sick and personal time
- Medical/Dental/Vision options and Flexible Spending Accounts
- Scheduled hours are Monday - Friday 8:30am to 5:30pm
This challenging opportunity includes duties such as:
- Answering incoming requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
- Handling problem recognition, research, isolation, resolution and follow-up for routine user problems
- Preparing monthly department billing, files, and other clerical tasks
You offer the following minimum requirements:
- Associates Degree in Computer Science or Equivalent Experience
- Experience with Microsoft Word, Excel, Power Point, Publisher and MS O365
- Network A+ (Hardware and Software) certifications desired
- Good customer service and communication skills
- Drug and background check
Why Towne Properties is a Great Place to Work®:
- Named a Best Place to Work in 2019 and 2020 by Glassdoor
- Named a Top Workplace in 2018-2022 by Energage
- Unique opportunities for advancement and growth
- Family owned business established in 1961