You are viewing a preview of this job. Log in or register to view more details about this job.

Cyber Security Operations Analyst Intern - Summer 2023

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.
The Information Technology organization at FirstEnergy creates and maintains software solutions, and operates FirstEnergy data centers, service desks and voice/data networks.  
As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work at FirstEnergy. Each participant will receive on-the-job training, and challenging assignments to refine skills and round out competencies. Summer Internships with FirstEnergy are full-time opportunities spanning 13 weeks. FirstEnergy offers paid internships to qualified students actively enrolled in an accredited university or college. 
Cyber Security Operations Analyst  
The Security Operations Center (SOC) Intern – IT Security position supports security information and event monitoring functions utilizing FirstEnergy’s Security Information and Event Management (SIEM) tool. This role focuses primarily on monitoring the events and logs from FirstEnergy’s Information Technology and Cyber Security data feeds. This position requires ability to work independently as well as within groups. Sensitivity to accuracy, timeliness, and professionalism in all areas of support activity is imperative. 
Examples of possible job duties and responsibilities of a Cyber Security Operations Analyst:  
  • Conduct production security monitoring for all information systems 
  • Monitor, analyze, and assist other SOC analysts with events and logs from firewalls, routers, and other network devices or hosts for potential incidents and threats 
  • Perform daily report reviews 
  • Communicate alerts as appropriate to SOC Analysts 
  • Document processes and procedures 
  • Maintain current knowledge of relevant technology as assigned 
  • Assist with metrics, reporting, and other SOC communications 
  • Process and share information with other FirstEnergy security teams  
  • Small projects, research, and data studies 
  • Work with confidential information 
Applicant Requirements: 
  • Currently enrolled, full time, in a bachelor’s degree program at an accredited university/college focusing on Computer Science, Cyber Security or other technology related disciplines.  
  • Class Standing – Senior (Graduating in Fall 2023 or Spring 2024) or Junior (Graduating in Fall 2024 or Spring 2025). 
  • Maintain a minimum cumulative GPA of 2.5. 
  • Must have the ability to work without sponsorship (now or in the future) 
 Ideal Candidate: 
  • Highly motivated to work independently, utilizing virtual technologies, and learn quickly 
  • Must be organized and work well with constant priority changes 
  • Willingness to undertake assignments involving unfamiliar subjects 
  • Demonstrate strong communication skills, both verbal and written 
  • Ability to work remotely, utilizing virtual technologies 
  • Proven team player, contributing to team goals and encourages and supports team members 
  • Willingness to undertake assignments involving unfamiliar subjects. 
Preferred Skills/Experience 
  • Understanding of Information Security domains 
  • Prioritization and problem-solving skills 
  • Programming experience, specifically Python 
  • Familiarity with task automation and configuration management programs (i.e. PowerShell) 
  • Experience working with network traffic tools (i.e. Wireshark) 
  • Strong attention to detail 
  • Sound understanding of Microsoft Office line of products, especially Word, Excel and PowerPoint. 
Resume Requirements: 
Please include your Major/Minor/Degree, GPA, and anticipated graduation date on your resume. 
Resume Suggestions:  
We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you utilized the skills needed for the position in which you are applying. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume. 
To Apply: 
All applicants must create an account on FirstEnergy’s Career Opportunities website to be eligible and to apply for this position. 


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

FirstEnergy Human Resources Team