Research Analyst II
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary
The Research Analyst is responsible for providing overall strategic data collection and analysis direction to support Mission and Mobilization’s (M2) constituent engagement and campaigning strategy. The Research Analyst surfaces and applies learnings, best practices, performance analytics, constituent survey and focus group feedback and other research to adapt and optimize performance towards M2’s divisional objectives. This includes conducting CRS initiated research as well as reviewing existing research findings from similar organizations and movement building and campaign initiatives.
Roles and Key Responsibilities
- Determine areas of research and identify research objectives, methods, variables, data collection techniques and analysis methods
- Design process for and implement regular and consistent (external) constituent end user surveying in collaboration with S&O including post-surveying analysis, creation of reports and leading learning with CFTs and other stakeholders
- Build assessment tools in collaboration with S&O for supporters across all audience segments to gauge their capacity and interest; and understand where they fall into the supporter pipeline and Chapter/Club health
- Builds with S&O and oversees implementation of assessment tools to gauge capacity and potential of supporters across various audience segments and levels of engagement, and to assess chapter and club health
- Supports the work of evaluating and measuring the impact and effectiveness of campaign and chapter engagement across teams
- Interpret data analysis results, draw inferences and conclusions and present results to Leadership team and CFTs
- Support the development of key strategic reports for leadership team, CFTs and Sr. leadership team
- Proactive and comprehensive research and analysis of new campaign issues; new/emerging tactics and tools for prospecting, acquisition, supporter retention, engagement across all audience segments
- Review existing research and literature on movement building, grassroots advocacy, volunteer engagement and campaign initiatives and surface relevant information for integration into CRS’ movement-building and issues-based campaign strategy
- Implement comprehensive research and analysis of potential future, ongoing and closed constituent issue-based campaigns based on criteria set forth by divisional leadership and according to regular campaign cycle
- Maintain awareness of current market trends and identifies emerging tactics and tools for consideration to prospect, acquire, engage, and retain supporters across various audience segments and levels of engagement
QUALIFICATIONS
Basic Qualifications (BQs)
- Bachelor’s degree in political science, public policy, international relations, communications, volunteer engagement, or related field
- Experience with various approaches to qualitative and quantitative research
- Minimum 3 years relevant work experience
Preferred Qualifications
- Experience working with grassroots initiatives and advocacy campaigns
- Understanding of humanitarian relief and development sector