Career Advisor I - Clinton
Description of Work
*** Recruitment Range $32,460.00 - $50,720.00 *** Salary Grade NC06
**INCLUDE ALL RELEVANT EDUCATION AND WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION.**
The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The NCWorks Career Center provides a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through: assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, or other placement services.
Working in conjunction with the NCWorks Commission, DWS is the agency designated by the Governor as the state’s administrative agency and grant recipient to provide oversight for the Workforce Innovation Opportunity Act (WIOA), and Wagner-Peyser funds. The Commission, through a strategic plan, is charged with creating an effective, coherent, and comprehensive workforce system. Collaboration consist of working with the 23 local workforce development boards representing 600 team members and partners across the state to effectively and efficiently utilize resources to best serve the citizens and businesses of North Carolina and positioning the state to be more competitive in a global economy.
The primary purpose of the position is to provide information, guidance, and assistance to customers seeking employment and employers seeking workers through programs administered by the Department of Commerce, DWS and local Workforce Development boards in a local career center environment. The position will provide a full range of services to job seeking customers to meet their employment and training needs, including assessments, referrals to jobs and job training programs, job development contacts, and placement services. It will conduct Employment Assessment Interviews (EAI) and Re-employment Services and Eligibility Assessments (RESEA). The position will conduct interviews and input all relevant information into computer system and utilize database for researching job orders for possible referral. It will provide career development assistance and referrals to supportive services. The position will participate in local job fairs and hiring events. It may be asked to travel as requested based upon business need. The work is performed under the formal supervision of the DWS Manager in the NCWorks Career Center in Sampson County.
***NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at management's discretion.***
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.
To qualify for this position, applicants must document on the application that they possess ALL of the following:
- Demonstrated skill in career counseling, teaching interviewing skills and techniques, or matching applicant skills to job openings.
- Demonstrated skill in analyzing and interpreting data, problem solving and preparing written documentation.
- Demonstrated skill in the use of a variety of software applications to input and retrieve program data.
- Demonstrated skill in providing customer service and communicating orally or in written form to a variety of audiences.
- Demonstrated ability to gather information from employers, or customers with diverse backgrounds, on job tasks, required competencies, minimum education and experience, etc.
- Demonstrated ability to work as part of a team and display collaborative skills.
Management Preferences:
- Workforce program experience, knowledge of workforce program experience.
- Knowledge of the Integrated Service Delivery (ISD) concept.
- Experience in employment of a workforce center setting.
- Excellent communication and problem solving skills
- A firm commitment to good customer service.
Minimum Education and Experience Requirements
Bachelor's degree from an appropriately accredited institution and one year of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.