User Experience Designer
Our company mission is to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. The Client Experience and Digital department promises to create meaningful world-class experiences that exceed client expectations, positioning Vanguard as the trusted financial partner and industry disruptor.
As a UX Designer you will create user experiences that satisfy client needs and drive the business forward. You will take ownership of key flows within our experiences involving every aspect of UX, from discovery and concept to information architecture, UI design and handoff to dev.
You will partner with product and technology leads to establish, execute and convey the design of the next generation of experiences at Vanguard. Keen attention to detail combined with creativity and empathetic problem-solving abilities are the keys to success in this role.
Your impact will reach far beyond our clients and our business to set world-class standards for the industry as a whole.
In this role, you will:
- Craft exceptional solutions to meet the diverse needs of our clients
- Collaborate with UX Strategists and other Designers to continually improve the client experience
- Work in partnership with cross-divisional teams and business leaders to deliver designs, prototypes and UX documentation
- Use a variety of qualitative and quantitative analysis techniques, as well as client feedback, to understand and continually improve the client experience
- You’ll get to work with amazing, friendly, smart colleagues all incredibly passionate about all things UX.
- Participate in special projects and performs other duties as assigned.
What it takes:
- Undergraduate degree (or equivalent training and experience in a creative or technical field)
- Knowledge in user-centered design principles, visual design, user behavior and interaction design.
- Experience in tools like Figma, Adobe Creative Suite, and Sketch.
Just like each of our clients who have their own investing needs, we understand that each of our crew members have their own personal and family needs. Our Total Rewards package can help you improve your health, advance your education, secure your retirement and more.
EDUCATION BENEFITS
We believe that growth should be fostered inside the office and out. That’s why we offer you the tools to reduce student loan debt, continue your education, and even help fund your children’s schooling.
HEALTH AND WELLNESS
Here, doing good for clients goes hand in hand with feeling good and being well. Our comprehensive health benefits offer you many opportunities to live your best life with best-in-class medical, dental and vision coverage. Feel cared for with our many wellness perks like CrewCare, our onsite health clinic; ShipShape, our onsite fitness center; and our Health Smart Rewards program.
RETIREMENT AND SAVINGS
Just as we strive to offer the best chance at success for our investors, we strive to do the same for our crew. Our Vanguard Retirement Savings Plan allows you to create a portfolio that fits your needs—and receive up to 4% in matched contributions from us, and 10% contribution without condition. Plus, you’ll get the tools you need to save for both big moments and small.
PAID TIME OFF
Your time is valuable. That’s why we offer you the paid time off (PTO) you need to relax, recharge and return ready to make a difference for your clients and yourself. Spend time with family and friends, enjoy your hobbies and travels and let those experiences enrich your career.
FAMILY
Family is important to our crew, which means it’s important to us too. From generous maternity packages and adoption and surrogacy support, to paid time off to care for seriously ill family members, we offer you a range of family planning benefits that you can always rely on.