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Chief Data Office Risk and Controls Sr. Analyst, AVP

The Personal Banking & Wealth Management (PBWM) Data Risk and Control team is a critical function within the PBWM Chief Data Office (CDO) and is responsible for and providing data governance and oversight, operational risk management, and controls leadership across the global PBWM business.
About this Role
The Data Risk and Control – PBWM CDO Risk and Controls Sr. Analyst (AVP) will be responsible for leading the implementation of a robust risk and controls culture within the Personal Banking and Wealth Management’s (PBWM) Chief Data Office (CDO) and drive compliance with Citi’s Data Governance Policy (CDGP). He/She will be responsible for implementing, monitoring, and maintaining the PBWM CDO’s Data Controls within the Manager Control Assessment (MCA) framework.   The primary focus will be ensuring compliance with the operational risk management policy as it relates to data risk, including MCA controls, coordination with departments for issue management (CAPs), quality control monitoring, and risk management activities. The Sr. Analyst will guide our PBWM CDO partners to determine appropriate mitigants to key risks that could impact business objectives and advise them on how to design appropriate controls through a globally consistent MCA. This role will report into the Data Governance Policy and Controls Group Manager within the PBWM’s CDO. This position works closely with partners in the Enterprise Chief Data Office, Operational Risk & Control, Finance, Risk, Compliance, Data Services Group, Information Technology, and Business stakeholders in all the countries where PBWM has a footprint.
POSITION DESCRIPTION:
The successful candidate will be able to execute against these core responsibilities:
Essential Responsibilities: Organizational Scope and Accountability

  • Coordinate the Governance, Risk and Compliance and Manager’s Control Assessment (GRC&MCA) program implementation and monitoring, establishing controls to ensure its effectiveness. Help drive global consistency for PBWM CDO. 
  • Assisting in the design of activities, risks, and controls (ARCM) within MCA.
  • Monitor Data Management Controls executed across the PBWM CDO.
  • Lead weekly change management review of control changes, updates, and additions.
  • Establish metrics and monitoring and reporting process for MCA objectives compliance and the completion of all assessments related to controls.
  • Drive alignment of regional team regarding the defined PBWM CDO Risk and Control roles and responsibilities.
  • Determine Data Management Control (EMP / SMP) applicability and adoption across PBWM Assessment Units. 
  • Conduct Control Monitoring Design Assessments.
  • Help facilitate the quarterly and annual self-assessments (QRA & ARA) of the Governance, Risk & Compliance & Manager´s Control Assessment Central Procedures.
  • Provide rationale/commentary for QRA & ARA Results.
  • Act as point of contact with the 2LoD, 3LoD and Control and Support Functions.
  • Assist in Internal Audit Reviews and Operational Risk Challenges.
  • Provide regular performance and status reports to the required stakeholders and contribute to status meetings.
  • Report on data risk and control initiatives to Management, the Enterprise Chief Data Office contacts, and other working groups.
Job Skills / Qualifications

  • Bachelor's degree in Business, Finance, Computer Science, Engineering, Information Technology, or related work experience.
  • Strong communication (written and oral), reporting, presentation and influencing skills.
  • Outstanding analytical and organizational skills with an attention to detail.
  • Ability to thrive in a dynamic and fast-paced environment.
  • Experience in engaging and collaborating with cross-functional teams to deliver on organizational objectives.
  • Assertive and self-confident to challenge status quo and propose diverse ideas within existing processes and business practices.
  • Strong investigative and analytical skills for root cause identification, implementation of effective remediation, and design of sustainable processes.
  • Preferred intermediate Excel skills, data downloads, V-Lookups, pivots, etc.
  • Preferred experience in Citi Risk & Controls (CR&C)
  • At least 5-8 years of business experience in data management, audit, control, compliance or regulatory management in consumer banking, financial services.
  • Familiarity of Citi’s Data Governance Policy, Data Governance Programs and PBWM business operations a plus.
  • Strong relationship management skills with ability to deepen relationships and build partnerships across the PBWM business and key support areas like Audit, Compliance, Control, CAO, Independent Risk, and Legal.