Campus Undergraduate Global Merchant & Network Services 2023 Industrial Engineering Summer Internship
Global Merchant & Network Services (GMNS) brings together American Express' Merchant-and Network-related businesses including Global Merchant Services, Global Network Services, and Strategic Partnerships. Global Merchant Services is responsible for maintaining the relationships with the millions of Merchants, Global, National and Regional, that accept American Express, as well as through our third party acquirers and aggregator partners. Our goal is to be an indispensable payments partner to our Merchants: simultaneously delivering differentiated products and services and driving revenue growth for both Merchants and American Express.
Role Specific Info
Our Industrial Engineers act as internal business consultants to support our acquisition, servicing and operations business groups. Our primary goals are to enable superior customer experiences, drive efficiencies while reducing costs, by applying thought leadership and innovation to identify process improvement opportunities. You will be supporting efforts to collect data, analyze for insights, develop proposals & recommendations for leadership, and deploy improvements to our systems & processes.
Projects will give exposure to multiple different business groups across the enterprise, coordinating with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and many more.
Skills/Experience
- Ability to clearly and consistently communicate orally & in writing with superiors & peers.
- Adept at root cause and quantitative analysis using analytical skills.
- Understanding of continuous process improvement & problem solving methodologies.
- Strong interpersonal skills with the ability to work independently and in teams.
- Results driven with the ability to lead projects & initiatives to completion.
- Proven ability to drive project implementation working with diverse customer groups.
- Knowledge & exposure using common IE software (such as Excel, SQL, etc).
- Knowledge, exposure, or expertise in multiple IE topics, such as the following:
continuous improvement
- sophisticated problem solving
- cost benefit analysis
- Six Sigma
- lean
- project management
- statistics
- operations research
- forecasting
- quality control / statistical process control
- work/motion study
- design of experiments
- process or value stream mapping
- etc.
Requirements/Qualifications
- Currently enrolled in a full-time bachelors degree program in one of the below areas or similar:
- Industrial, Manufacturing, Systems, or Operations Engineering
- Informatics
- Information Technology/Systems
- Supply Chain Management
- Engineering Management
- Industrial Distribution
- Business Data Analytics
- Statistics
- Students must have a graduation date between December 2023 and June 2024
Apply now!
In order for your application to be considered, please complete the below steps:
1. Click on the following link and select “Apply”: https://bit.ly/3QFYmSi
2. Create a new username and password
3. Complete and submit your application
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.