Assessment & Taxation Specialist 1

Job ID: 106476

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

This Job Posting closes at 11:59 p.m. (Pacific Time) on August 15, 2022.

Annual Pay Range: $42,719.05 - $53,760.69

Hourly Pay Range: $21.907203 - $27.569584

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

This is a full time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

The Clackamas County Assessor's Office is seeking a detail oriented and positive individual to work in the Assessment and Taxation Department. This is a fast paced, public service environment that demands accuracy, excellent customer service, and effective communication skills. This recruitment may be used to fill additional vacancies during the life of the eligibility list.

The Assessment and Taxation Specialist 1 is the first level within the A&T Specialist classification series. A&T Specialist 1's provide customer service via telephone and in person regarding Assessment and Taxation records in accordance with department procedures, regulations, and laws governing real and personal property. In addition to customer service, incumbents will do the following types of work. Accept applications and other documentation, enter information into computerized records, review documents for errors, handle cash and receipt payments, file and scan documents for archiving, and provide support to lead workers in a variety of complex record keeping tasks in support of the compilation of assessment and tax rolls that maintain property records.

Competitive candidates will have experience within the last five years in assessment and taxation departments or related businesses performing a variety of complex record keeping tasks. This position requires skills to effectively use personal computers, software applications, and office equipment. Accuracy with business math, English composition, cash handling, and data entry (alpha and numeric) are required. This position also requires effective oral and written communication skills and the ability to work well in a team environment.

The Assessment and Taxation Office maintains a conflict of interest policy regarding active real estate licenses.

• A minimum of one (1) year of relevant experience in specialized, increasingly responsible technical, data system and/or office experience in property, assessment and/or taxation or closely related field, to include the application of laws, policies and procedures and direct customer service.

• Education may not substitute for the required relevant experience.

• At least one (1) year of experience in customer service (this includes face to face and by phone).

• At least one (1) year of work experience retrieving and entering data in a proprietary computer system.

• Experience using Microsoft Office Suite.

• Basic math and arithmetic skills.

• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

• Some experience within the past 5 years working in an assessment and taxation department or related business.

• Experience creating, retrieving and using images (scanning).

• Intermediate proficiency in Microsoft Word and Excel.

• Cash handling experience.

• Two (2) or more years of experience in customer service (this includes face to face and by phone).

• Experience explaining program qualifications to customers.

• Experience resolving customer complaints.

• Experience providing real estate information.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

Duties may include but are not limited to the following:

• Provides customer assistance and information; receives requests and questions from the public, other County departments and related business agencies via telephone, in person and on-line; forwards, processes and answers questions regarding assessment and taxation department procedures and regulations according to established guidelines, regulations, instructions and statutes; assists customers with questions regarding information contained in the assessment and taxation records such as property values and taxes.

• Receives and verifies that required documents accompany a variety of applications or returns; locates property on a map or in a database; researches and retrieves archived information; prepares and copies requested public service documentation such as maps, deeds, appraisals, and summary sheets.

• Codes and enters data in a variety of software applications regarding change in ownership or mailing address, and inventory and characteristics for real or personal property.

• Cashiers and receipts property tax payments in database software; collects and receipts fees or payments for a variety of charges; prepares bank deposits; balances cash drawer.

• Maintains and retrieves files for a variety of records; scans, identifies and files documents; opens and distributes mail to appropriate staff or work section.

Working Knowledge of: Assessment and taxation laws, rules and regulations governing real and personal property; public and customer service techniques; office operations, procedures, and equipment; cash handling procedures; business math; English spelling, punctuation, grammar and composition.

Skill to: Provide assistance and information to customers; answer and route calls appropriately within department; accurately perform assigned work following established procedures and policies; effectively communicate, both orally and in writing; work effectively in a multi-task, and detail and deadline driven environment; handle a high volume of customers via telephone, in person and on-line; perform data entry and arithmetic calculations with speed and accuracy; effectively operate office equipment, personal computers and software applications including databases, spreadsheets, word processing and imaging software; establish and maintain effective working relationships with the public, title companies, government agencies, staff and other County employees.

This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

The Assessor and Tax Collector's office is responsible for the mapping and appraisal of all property in Clackamas County, the preparation of the property assessment and taxation rolls, and the collection and distribution of property taxes. Our office provides services to all government jurisdictions in the County, including schools, cities, and special tax districts.

http://www.clackamas.us/at/

Clackamas County only accepts online applications.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

Testing is a requirement for this position. Applicants will be able to take the test via our online testing platform. You will be emailed a testing link and allow to complete the test within an allotted time frame (typically within 72 hours). Applicants may only take the test once. Testing includes an online OPAC data entry and basic mathematical calculations exam.

Applicants that pass the initial screening will be invited to take this test. Applicants will be notified within two business days after the close date in order to plan for testing.

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