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Accounts Receivable Technician

To perform complex technical and clerical accounting duties involving the processing, maintenance, and review of financial records involving accounts receivable transactions; and to perform specialized clerical accounting duties within an assigned area.
  • Receives general supervision from Accounts Receivable Supervisor and management staff
  • Exercises no supervision.
Duties & Responsibilities (Essential Functions)
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
  • Perform complex accounts receivable transactions for the college including organizing and processing charges, billings and payments.
  • Back up cashiers as needed.
  • Prepare the bank deposits, transmit deposit information to the System Office every morning, accurately and on a timely basis, and send the deposits to the bank through the courier.
  • Post the daily invoices and receipts to the AR Subsidiary Ledger and update General Ledger on a daily basis. 
  • Handle all third party student sponsorships; establish accounts as appropriate; receive all phone calls for refunds and third-party transactions; monitor and control all third-party authorizations and accounts.
  • Submit invoices on a timely basis. Run a trial balance of sponsored accounts at the end of every month. Review accounts and follow up on accounts that have not been settled and send notification letters of outstanding balances.
  • Assist students with tuition deferments, obtain proper documentation, and maintain details in Colleague. 
  • Process holds on student accounts
  • Follow up on unpaid deferred tuition and Title 4 refunds with students.
  • Submit unpaid accounts to the collection agency and NCDOR monthly.
  • Process returned checks, maintain, and reconcile subsidiary ledger monthly.
  • Assist cashiers in posting NCDOR and collection agency payments. Initiate the paperwork to pay commission to collection agency.
  • Prepare and update financial and statistical reports; gather and organize data used in the preparation of special reports; prepare reports for the State of North Carolina regarding student tuition waivers.
  • Provide technical information and instruction regarding applicable accounts receivable procedures and methods to students and college staff; interpret and explain rules and regulations; answer questions and resolve problems or complaints.
  • Prepare billings for various accounts; generate bills for various college contracts on a timely basis; establish accounts as necessary following established policies and procedures.
  • Process and mail 1098T forms at year end to all students who have attended school during the tax year.

Other Important Functions:
  • Review records annually; transfer outdated records to vault; shred records as appropriate.
  • Assist with receptionist functions; answer phones and assist customers; pick up and distribute mail; distribute student checks; prepare routine correspondence; file a variety of financial records and related reports and correspondence.
  • Research and answer department questions regarding status of accounts, the proper coding of transactions and related matters.
  • Attend staff meetings as necessary; provide staff support to various college committees.
  • Assist with student registration process as assigned.
  • Performs other related duties, responsibilities and projects as assigned.
Knowledge of:
  • Accounts Receivable procedures.
  • Modern office procedures, methods, and equipment.
  • Research techniques, methods, and procedures. 
  • Operational characteristics of an integrated computer system and related peripheral equipment.
  • Automated financial systems and applications; spreadsheet software.
  • Proper English usage, spelling, grammar, and punctuation.
Ability To:
  • Perform a variety of complex technical accounting work involving the processing, maintenance, and review of financial records.
  • Interpret and apply bookkeeping principles, rules, regulations and procedures involved in the maintenance and control of records and preparation of financial statements.
  • Make mathematical calculations quickly and accurately.
  • Maintain a variety of financial records and files.
  • Prepare accurate and complete financial statements from financial data.
  • Establish and maintain cooperative working relationships with those contacted in the course of work
  • Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
  • Communicate clearly and respectfully, both verbally and in writing
  • Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously 
  4. Bending, stooping, climbing, or lifting up to 50 pounds
  • Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Minimum Education/Training:
  • Associate’s degree required, preferably in accounting, business or related field
Minimum Experience:
  • Two years of increasingly responsible experience in the maintenance of financial and accounting records, preferably in billing or customer service.
  • Excellent written, verbal and interpersonal communication skills.
Preferred Education/Training, Experience, Skills:
  • Prior experience working in a community college setting.
Supplemental Information
Special Instructions to Applicants:
  • This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
  • Successful candidates who are offered a position are required to submit their OFFICIAL TRANSCRIPTS for all degrees earned prior to their first day of employment. If highest level of education is a High School Diploma or equivalent, proof of completion is required.
  • Successful candidates who have obtained their education outside of the United States and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.