Legal Administrative Specialist (Benefit Authorizer) (Pathways Recent Graduates) Social Security Administration SSA- Northeastern Program Service Center, Queens, New York
Summary
This position is located in the Northeastern Program Service Center, Jamaica, New York.
NOTE: This position is being filled on a full-time, permanent basis. Additional selections may be made for this vacancy six months from the closing date of this announcement.
This position has promotion potential to the GS-9.
Overview
- Accepting applications
Open & closing dates
- 07/26/2022 to 08/16/2022
- This job will close when we have received 1000 applications which may be sooner than the closing date. Learn more
Salary
- $52,002 - $67,598 per year
Pay scale & grade
- GS 7
- Help
Location
- 25 vacancies in the following location:
- Queens, NY
Remote job
- No
Duties
Once selected as a Benefit Authorizer in SSA, you will make final determinations on benefit entitlement decisions. This includes having direct telephone contact with the public to resolve issues or discrepancies and provide them with their rights under Social Security laws. You will be responsible for adjusting established benefits and effectuating payments and using state-of-the-art computer technology to access and update information about claims.
Legal Administrative Specialists (Benefit Authorizers) determine if applicants are eligible to receive or continue receiving benefits and/or payments for various Social Security programs. They answer questions from callers to Social Security's 800 number telephone network, resolve issues or discrepancies and explain Social Security program information to the public.
Requirements
Conditions of Employment
- U.S. Citizenship requiredMust have a qualifying degree or certificate at the time of appointmentFingerprinting and background and/or security investigation requiredJob offers are contingent on fingerprinting and background / security investigation resultsSelectees are required to serve a trial periodRelocation expenses will not be paidComplete the initial online assessment and USA Hire Assessment, if requiredSelective Service Registration, if applicable (www.sss.gov)Must pass Competency Assessment Interview Process (CAIP) Interview.As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19. See Additional Information section.This announcement will close once 1000 applicants are reached
Qualifications
To be considered for selection, you must be eligible for the Recent Graduate Program AND meet the qualifications specified for the posted position(s).
Recent Graduate Program Eligibility
To qualify for appointment to the Recent Graduates Program, you must have completed all requirements of an academic course of study leading to an associate's, bachelor's, master's, professional, doctorate, vocational, or technical degree or qualifying certificate program from an accredited educational institution. Your graduation (degree conferred) date must be within the 2 years preceding your application to this announcement OR no later than the closing date of the announcement. Note: See Required Documents section to ensure you provide the correct documentation to prove your Recent Graduates Program eligibility.
Preference-eligible veterans who, due to military service obligations, were precluded from applying to the Program during any portion of the 2-year eligibility period are entitled to a full 2-year period of eligibility upon release or discharge from active duty. In no event, however, may the eligibility period extend beyond 6 years from the date on which the preference eligible veteran completed the requirements of an academic course of study, when a qualifying degree or certificate was conferred.
SELECTIVE PLACEMENT FACTOR
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.