Knowledge Management Intern
The Knowledge Management (KM) Intern is a member of the KM Support Team within the Global Health Systems Innovation (GHSI) department, providing technical support to MSH projects and teams, He/she supports the KM lead in integrating KM across all projects at MSH and supports strategic initiatives to improve learning and impact by providing direct technical support to MSH programs and projects. This includes helping manage communities of practice, supporting the development of a Knowledge Hub, contributing to technical documentations and knowledge exchanges, and conducting data analysis for Technical Exchanges Networks. Other tasks include literature reviews and other research as requested.
This position can be hybrid and/or remote.
- Support KM lead in implementation of Strategy
Technical Exchange Network
- Support data analysis and reporting for Technical Exchange Networks survey.
LeaderNet (external e-learning platform)
- Support data analysis and reporting for LeaderNet quarterly reports. This includes mailchimp, website, social media, and membership analytics.
- Support membership engagement. The intern will send out new member questionnaires, which will help curate LeaderNet content.
- Support development and management of the monthly LeaderNet Newsletters. The intern will liaise with LeaderNet partner organizations and internal MSH staff to gather new content.
Evidence hub/technical documentation
- Contribute to the production and dissemination of evidence-based deliverables to support projects and accelerate the transfer of best practices.
- Contribute to literature reviews, case studies, and review internal institutional knowledge.
- Assist in synthesizing data and literature, as well as relevant program results. Capture key findings in reports or summaries.
What are the student takeaways?
- Learn about knowledge management and the role it plays in public health
- Develop and apply data analytics and research skills
- Build relationships with global health professionals and organizations
- Internship candidates must be full-time or part-time students earning academic credit for their internship.
- This is an unpaid internship and candidates are responsible for their own housing, transportation, and other related costs.
- An individual working toward a degree in social sciences (global health, international relations, etc.) or with interest in knowledge management, organizational strengthening and MEL.
- Experience in the use of Microsoft applications to include: MS Word, PowerPoint, and Excel
- Experience in the use of Google Applications: Docs, Calendar, Gmail, Slides, Sheets
- Excellent interpersonal, coordination, and teambuilding skills.
- Experience in research, data analysis and data visualization
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.