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Health Information Specialist/Program Assistant

If you’re passionate about equitable mental healthcare, join our team of amazing Health Information Specialists! As a Health Information Specialist, you will work with clinicians, counselors, and program leaders to track and update billing charts for youth and families enrolled in our various programs. This role is a great opportunity to familiarize yourself with the behind-the-scenes operations that make a nonprofit successful. You will use your analytical skills to prioritize projects, manage billing logistics, and communicate with your team who is equally passionate about helping children and families through the most difficult times of their lives.
At Seneca Family of Agencies, we pride ourselves on building a team of diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. The driving force behind our growth is our commitment to providing traditionally marginalized communities a network of outstanding mental health, community-based, and educational services.


  • Create and maintain client records for assigned program(s) according to HIPAA, CCL, and Seneca regulations. 
  • Monitor and track required documentation, ensuring accurate completion according to established programmatic, county, and state guidelines. 
  • Communicate with treatment team regarding corrections or necessary changes on documentation. 
  • Responsible for inputting, completing, and reviewing billing and payment invoices using internal and external Electronic Health Record systems for assigned program(s) and submitting reports to the Accounting Department in a timely manner. 
  • Ensure appropriate and timely distribution of Incident Reports. 
  • Investigate and resolve billing inaccuracies and billing related issues. Ensure timely submission of invoices to appropriate department(s). 
  • Process Record Requests in compliance with HIPAA rules and Seneca policies and policies. 
  • Prepare charts for audits and accreditation surveys. 


  • Education/Experience requirements:
  • Bachelor’s degree OR
  • Associate’s degree and 1 year of applicable work experience OR
  • High school diploma/GED and 2 years of applicable work experience
  • Applicable work experience includes any administrative position (paid or unpaid) requiring frequent data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments
  • Ability to compile and track documents according to strict guidelines and regulations
  • Valid California driver's license with a clean driving record. Must be insurable under Seneca’s insurance policy.
  • Clearance of TB test, physical exam, fingerprinting and any other mandatory State/Federal requirements.
  • Computer literacy with MS Office Suite, including a high level of knowledge of excel.
  • Ability to structure and perform routine tasks with strong project management skills.
  • Ability to work as a member of multi-disciplinary team.
  • Must show proof of Covid-19 fully vaccinated and boosted.


  • Monday - Friday, 9:00 AM - 5:30 PM


  • Starting at $24 per hour. Actual salary dependent on creditable experience above the minimum qualifications.
  • Comprehensive employee benefits package, including medical, dental, vision and chiropractic coverage, as well as partially paid premiums for dependents.
  • Employer-paid Employee Assistance Plan (EAP).
  • 5 weeks of flexible paid time off and 11 paid holidays.
  • We provide a 403b retirement plan.
  • Scholarship opportunities, ongoing training, and professional development opportunities.
Key Words: nonprofit, non-profit, mental health agency, healthcare, behavioral health, administrative, youth, adolescent, children, entry level, entry-level

Please apply directly through our website by clicking here!