Analyst, Strategic Operations & Analytics
About the Agency:
The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality housing and diverse, thriving neighborhoods for New Yorkers through loan and development programs for new affordable housing, preservation of the affordability of the existing housing stock, enforcement of housing quality standards, and educational programs for tenants and building owners.
The Office of Policy & Strategy (OPS) leverages its expertise to guide and support HPD and its many Offices in their efforts to deepen their impact, optimize their efficiency, and become more data-driven, compliance-attentive, climate-adaptive, and mission-focused. To do so, OPS collaborates with staff and senior leadership from across the Agency, as well as with representatives from other Agencies. OPS carries out its work through delivery of rigorous data, policy, and financial/credit analysis; technical and statistical research; compliance awareness and adherence; and techniques in program visioning and design to all of HPD’s areas of practice. OPS is comprised of the Division of Housing Policy, the Division of Strategic Operations and Analytics, the Credit & Special Underwriting team, and the Sustainability Office.
This Analyst role is within Strategic Operations and Analytics (SOA) that works to increase HPD's impact by analyzing and improving operations agency-wide. We do this by clarifying HPD program missions, objectives, and stakeholders; implementing initiatives that advance HPD's goals; analyzing data to deliver actionable insights to HPD programs; and increasing the agency's overall ability to leverage data.
As an Analyst on the Performance Management & Public Information (PMPI) team within SOA, you will manage various analytic projects and initiatives to support HPD’s mission to provide secure and safe housing to NYC residents.
Reporting to the Deputy Director, your role will be to demonstrate independent iniative and analytic skills to leverage data for performance management and to improve operations in HPD programs. You will work in coordination with SOA team members and offices throughout the agency, including Development, Neighborhood Strategies, and Policy and Strategy.
· Create and analyze datasets to assist various strategic planning and development initiatives to ensure safe, affordable housing for New Yorkers
· Support the implementation of data-driven program operations and provide technical assistance to program staff on using data-driven program management tools
· Prepare analytic reports to inform program design and performance, including models and dashboards that provide essential insight into agency operations:
o Execute in-depth analytic projects related to the housing production pipeline planning and tracking, rezonings, and resiliency planning
o Make recommendations on policies and procedures that are data-driven and created with input from program staff, senior managers, and other relevant stakeholders
· Manage special projects, analyzing complex policy or operational challenges related to HPD housing production, sustainability, and planning programs
· Respond to ad hoc data requests from programs, senior management, and external stakeholders
· The ideal candidate will be an inquisitive self-starter and problem-solver who is eager to grow and take on new responsibilities, with the following skills:
o Ability to break down complex issues/processes into smaller, more manageable pieces
o Strong attention to detail, with the ability to navigate and maneuver datasets
o Strong interpersonal and communication skills; collaborative, team player with the ability to also drive things forward independently
o Enthusiastic about using data to improve government operations and policies and learning new tools
- Experience with advanced Excel at a minimum; some experience with data analysis tools such as Python and Pandas, Stata, R, GIS, or SAS is preferred, and an interest in learning new data analysis tools is preferred but not required
· Has at least two years of experience with community work, community centered activities, or nonprofit or government program management
The strongest candidates will have experience or demonstrate significant interest in public policy, housing, or city government; however, these may be secondary to the candidate’s interest in applying his or her skills to the agency’s mission and operations.