Human Services Program Manager
OPENING DATE: 05/13/22
CLOSING DATE: 05/20/22 11:59 PM Central Time
JOB TYPE: Full-time
LOCATION: Hennepin County, Minnesota
DEPARTMENT: Human Services and Public Health
THE POSITION
The Human Services and Public Health department is seeking a Human Services Program Manager in the Child Protection Services area. The Child Protection Human Services Program Manager will provide oversight and leadership to the Child Protection Intake and the Rapid Response Team areas. The preferred candidate will be able to effectively manage and provide leadership to Child Protection Social Workers and Supervisors and successfully work in a team environment with other managers and possess the ability to facilitate and reach consensus agreements.
Location and hours:
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are primarily days, Monday through Friday from 8 a.m. - 4:30 p.m. Occasional weekend, evening, or holiday hours may be required. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin.
About the position type:
This position is a full-time, benefit earning position. This position is internally classified as a Human Services and Public Health Program Manager. Click here to view the job classification specification.
Effective September 1, 2021, all new job offers are conditional based on the candidate being fully vaccinated for COVID-19. “Fully vaccinated” means 14 days after receiving the second dose in a two-dose vaccination series approved by the U.S. Food and Drug Administration (FDA) on a full or emergency-use basis, or 14 days after receiving a single-dose vaccine approved by the FDA on a full or emergency-use basis. After a conditional job offer is made, the candidate must show proof of full vaccination prior to their start date. A COVID-19 vaccination card from the Center for Disease Control and Prevention (CDC), a vaccination record from your doctor’s office or a personal digital vaccination record constitutes sufficient “proof.” The candidate must also attest they are vaccinated by completing a form on the first day of employment. Reasonable accommodations to this vaccination requirement will be considered upon request by a candidate for medical or religious reasons as required by applicable law.
In this position, you will:
- Plan, organize, direct, and evaluate the overall operation of the Intake and RRT program areas and determine the need for services and program improvements; develop resources and plans to meet such needs; evaluate service/program outcomes.
- Establish standards for quality of work, select staff, and evaluate employee performance.
- Assist unit supervisors in resolving employee discipline and other supervisory issues.
- Supervise the preparation of periodic reports and caseload program or service analyses.
- Cooperate and collaborate with other departments and programs, public and private agencies, community groups, and other organizations.
Need to have:
One of the following:
- Seven years or more of supervisory experience in an area related to the position.
- A bachelor's degree in business administration, public administration, healthcare administration, behavioral/social science, public health, and/or a related field and three years or more of supervisory experience in an area related to the position.
- A master's degree or higher in one of the above fields and two years or more of supervisory experience in an area related to the position.
Nice to have:
- Experience:
- Working directly with family and children in child protection.
- Establishing and maintaining working relationships and using a collaborative approach to problem solving.
- Managing and directing work and staff, including demonstrated ability to inspire and motivate others to work toward a shared vision and lead staff through transformational and cultural shifts.
- Promoting racial equity and addressing disparities within programs and services.
- Managing large scale operations and programs with oversight from state and federal agencies.
- Ability to:
- Promote cooperation and teamwork.
- Effectively present ideas, both verbally and in writing.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting will remain open until filled and may be used to fill current and future vacancies.
This position may have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a drug test and/or background check.