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Corporate Analyst Program - Sales/Relationship Management

Corporate Analyst Program - Account Management
Fiserv’s Corporate Analyst Program - Account Management is an early career development program where candidates experience two one-year assignments in a core functional role within the firm.  Each assignment builds upon the other and together will provide a breadth of experience unique in the business world…and unique to you!  We are looking for university graduates with drive, enthusiasm, and an evolving target for their career.  The best and brightest will be the framework of the firm’s future, a pipeline of top talent for positions in critical functional areas across the firm.  Fiserv Analyst rotations will have two start dates: January 24, 2022 and July 11, 2022.
As a part of the Corporate Analyst Program, you will have the opportunity to participate in complex projects that can have a significant impact on the business while strengthening the skills necessary to lead in the FinTech industry. Training curriculum, mentoring, on the job learning and exposure to senior leadership will be offered in these entry level opportunities with the ability to advance within our company upon completion of the two-year program. In this role, you will be responsible for the acquisition of goods in the right time, and of the right quality, quantity and cost.  You will prepare purchase orders, analyze quotations received, negotiate contracts, and obtain confirmation of deliveries. This role maintains relationships with suppliers and reviews sourced materials, their costs, and services.
What does a great Account Manager do?
As an Account Manager, you will play a vital role within the firm acting as a critical member of an account team. You will have the opportunity to manage aspects of the relationship independently while being an instrumental team member.

As an Account Manager, you can look forward to: 
o Serve as a client advocate/, supporting the client in day-to-day operational activities and on larger strategic projects such as contactless strategy and digital communications
o Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
o Ensure the timely and successful delivery of our solutions according to customer needs and objectives
o Measures and tracks key account service metrics, looking for opportunities to improve
o Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
o Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
o Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships, where possible
o Works on critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training, and developing/maintaining standard operating procedures
o Maintains accurate and up to date documentation of the client architecture and processing environment, product matrix, and custom processes by utilizing appropriate systems and tools to track client interactions
o Facilitate the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements
o Participates and leads customer business reviews and/or creating client operational performance reviews
o Builds and maintaining strong, long-lasting customer relationships
o Understands the customer’s priorities and objectives, drives projects and serves as a liaison between the customer and internal teams to achieve desired outcomes
o Responsible for delighting the client and delivering exceptional client service on a day-to-day basis
Candidate Qualifications & Education Requirements   
What we are looking for…  

  • Recent graduates of a bachelor’s degree program
  • GPA 3.0+ preferred
  • Enthusiasm and inquisitiveness
  • Drive and initiative
  • Self-starter capable of working autonomously
  • Attention to detail, problem-solving and decision-making abilities
  • Collaborative and able to work effectively as a team member
  • Distinguished written and verbal communications skills; superior presentation skills
  • Attention to detail, highly adaptable, ability to multi-task and effectively meet deadlines
  • Experience working in a fast-paced environment and flexible to changing priorities
  • Must have advanced Excel and PowerPoint knowledge and technical aptitude to learn new applications quickly
  • Military-Affiliated candidates encouraged to apply (Veterans, Military Spouses, and Guard/Reservists)
  • Must possess unrestricted work authorization and not require future sponsorship
  • In order to protect our Fiserv community, Fiserv requires all newly hired employees to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
Please Note: Our Corporate Analyst Program interview process begins in November and typically lasts through April for a June 2022 start date.  You can expect to hear from one of our recruiters if your qualifications align. 

Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are. 
Life moves fast! As it does, we know most people aren’t thinking about “financial services,” we are. 
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. 
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. 
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the eighth consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
#FSAP
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
This role is not eligible to be performed in Colorado
This role is not eligible to be performed in Colorado.
Thank you for considering employment with Fiserv.  Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
In order to protect our Fiserv community, Fiserv requires all newly hired employees to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.