Project Lead/Account Manager, Facilities Planning - Remote
Gordian, a Fortive Company, is the leader in facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting, Gordian’s solutions also include proprietary RSMeans data and Facility Intelligence Solutions. From planning to design, procurement, construction and operations, Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality.
Gordian’s Facilities Planning team is focused on helping clients, predominately colleges and universities, make data driven decisions around their operational effectiveness and capital investments. Our services are founded on rigorous measurement, benchmarking and analysis, which – when combined with the industry’s largest database of financial and facilities data – help our clients make critical decisions about the future of their facilities.
Project Leads are the ‘face’ of the company. Project Leads are focused on delivering value to members, growing and deepening relationships with clients, and building the client pool through excellent service and reputation. Project Leads assess member needs and expectations, extract data from conversations and charts, develop solutions based on their knowledge and experiences within higher education, and present the findings to a variety of audiences, up to the highest levels of leadership with our members. Project Leads are team players: they track project progress for the business, serve and advocate for the member, and contribute to the professional development of their colleagues.
Location: Remote; United States – near major airport (EST or CST Time Zones Preferred)
This position works remotely, with up to 40% travel. Travel includes site visits for building assessments, interviews with key facilities personnel, and executive presentations to client leadership. For this reason, Project Leads should live in convenient proximity to a major airport.
Responsibilities:
Drive Progress with Members and Cultivate Member Relationships
- Ensures collection, validation, and member buy-in of core Facilities Planning data.
- Drives collaboration within project team and with members to synthesize data and develop core recommendations based on findings.
- Presents deliverables across all solutions to a variety of member audiences, including strong recommendations for improvement.
- Acts as subject matter expert for members and communicates industry trends, best practices, and case studies in member interactions.
- Owns member relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Member Services Team Leadership.
Project Management
- Proactively sets the pace for a project, anticipating time requirements inclusive of potential obstacles and outside influences.
- Effectively and accurately plans and communicates project workflow and timing of key milestones using SalesForce.
- Ensures data integrity for all assigned accounts.
- Clearly and concisely conveys information and direction for a project team in alignment with departmental objectives.
- Leverage feedback and implement strategies to improve team effectiveness.
- Creates team atmosphere that is intellectually challenging and leads to accomplishing more than expected.
Support Business Development for New and Existing Members
- Support sales and marketing as Subject Matter Expert for Facilities Planning solutions.
- Drives renewal of membership across all expiring members.
- Identifies cross-sell opportunities and collaborates with Regional Account Executive to develop.
- Develops long-term relationship management strategies for members.
- Delivers thought leadership to the industry.
- Participates in the improvement of our products, in response to industry needs and customer feedback.
Contribute to the Success of the Team
- Supports development of colleagues by creating a positive work environment and providing all types of feedback, including constructive criticism in difficult situations.
- Takes ownership of one's own development by articulating focus areas and requesting support to help achieve desired outcomes.
- Works to align opportunities within projects with development goals of the project team (including self).
- Understand and apply internal Fortive Business System tools to drive continuous improvement.
Qualifications
- Minimum of Bachelor’s degree or equivalent
- 3+ years project/people management experience
- Strong communication and public speaking skills
- Strong interpersonal skills that establish and manage existing trusted advisor relationships with clients
- Strong organizational and prioritization skills/ability to manage multiple projects simultaneously
- Analytical skills – the ability to craft a narrative using data
- Proficiency in Microsoft Office Suite programs, particularly Excel and PowerPoint
- Experience in Facilities preferred
- The ability to travel up to 40%
- Physical requirements for this role include the ability to walk around a campus environment for 6-8 hours on a given day, as well as the ability to occasionally ascend/descend a ladder and/or work in outdoor weather conditions as many as several times a month
- Fortive/Gordian requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation request
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. Ready to move your career forward? Find out more at careers.fortive.com.
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