Project Manager
Project Manager
Remote
Kantar is the world’s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote, and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.
Kantar is looking for a Market Research Project Manager who will be responsible for managing and overseeing the end-to-end execution of online research projects while cultivating strong relationships with clients and cross-functional internal resources. This individual will be responsible for managing multiple projects simultaneously, handling sample management and data collection processes efficiently and effectively and liaising with clients to deliver results that meet the highest quality standards.
Role Description
As Market Research Project Manager, you will…
- Develop and maintain strong relationships with clients, delivering high level services including communicating project expectations and ensuring smooth project execution.
- Develops an understanding of the company’s product portfolio with an ability to facilitate and support the delivery of new and expanded products/services.
- Supports existing account relationships to ensure they remain healthy, productive, profitable, and mutually beneficial, with the goal of securing repeat business and achieving targeted revenues.
- Support new business by assisting with internal proposal discussions, client pitches, capability discussions and relationship strategy.
- Supports between one and one and a half million dollars in revenue annually.
- Manage all end-to-end project level details including:
- Coordinating and managing internal data collection activities to client specifications, on time and on budget.
- Ensures project design meets client needs by providing consultation to clients concerning online research best practices, survey design, and sampling methodology.
- Communicates with Sales, Pricing and Operations Management to apprise them of project status, client issues, or escalations.
- Proactively contacts clients by phone and email to finalize project specifications and to provide consultative updates throughout the project life cycle.
- Follows quality assurance procedures to ensure quality and accuracy; identifies and communicates potential problems to appropriate colleagues to drive a resolution.
- Manages third-party partners and vendors to guarantee project is delivered fully, on time, and within budget.
Role requirements
To succeed, you’ll have…
- Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field.
- Quality-focused with attention to detail and accuracy.
- Able to manage multiple clients and projects under tight concurrent deadlines.
- Excellent communication skills – specifically how to troubleshoot issues, manage client expectations, act as a client partner and communicate in a timely manner under pressure.
- Strong critical thinking skills and the ability to always be proactively solutions focused
- A growth mindset with the ability to receive and act on feedback and past experiences to improve performance
- Adept at using technological resources including MS Office including Excel, and an aptitude for using web-based survey tools.
- A basic understanding of questionnaire design.
- An understanding of research methodologies.
Benefits
We provide a comprehensive, highly competitive benefits package, including
- Medical plans with comprehensive, affordable coverage for a range of health services
- Health Savings Account/FSA
- Dental, Vision and benefits to cover unique healthcare needs
- Wellness Program
- 401k with matching
- Tuition Reimbursement, Commuter benefits
- Unlimited PTO
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
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