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Luxury Account Specialist

The Luxury Account Specialist (LAS) is a key inside sales position at The RealReal. As an LAS, you will drive repeat business by acquiring consigned items from our existing clients. You have an entrepreneurial spirit and can adapt to shifting priorities to achieve and exceed sales goals. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

Compensation | Benefits | Perks

  • Base Pay PLUS uncapped commission
  • $1000/month (at target) - top performers at $1500+/month 
  • Annual Elite Club Trip for top performers
  • $10,000 in RSUs (stock) awarded
  • Employee Stock Purchase Plan (purchase stock @ discounted rates)
  • Monthly sales competitions (i.e. cash | prizes | site credit | stock)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision

What You Get To Do Every Day

  • Drive new sales from established consignors 
  • Follow up on leads generated by marketing team
  • Leverage strong consignor relationships to gain referrals for new consignors
  • Outreach daily to existing clients (50-100 per day) 
  • Provide an outstanding customer experience
  • Review contract with client during appointment
  • Set pricing expectations through deep knowledge of luxury

What You Bring To The Role

  • Motivated by a desire to win and excel, competitive
  • Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly
  • Efficiency and strong organizational, time management and communication skills
  • Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
  • Ability to commit to 40 hours per week and work evenings, weekends, and holidays as needed
  • Professional appearance and demeanor
  • 2 years+ of sales experience

In compliance with local laws and regulations, all employees based out of New York City (including but not limited to Field, Retail Store and Corporate Office employees) are required to be fully vaccinated in addition to complying with mask guidance and policies while working.