Resource Sharing Student Assistant
The Resource Sharing & Delivery Services (RSDS) Student Assistant actively participates in University Library (UL)’s resource sharing activities. Depending on scheduling availability, this may include interlibrary loan (filling requests for loans and scans from UL’s collections and updating item and request records) and/or providing mailroom coverage (receiving incoming deliveries and preparing UPS & courier shipments).
Schedules vary based on availability, but department hours are between 8am and 4:30pm.
Position Responsibilities:
In cases where accommodations might be needed for this work, University Library works with IUPUI’s Office of Equal Opportunity to provide personnel with appropriate assistance.
- Resource Sharing: Retrieving books and journals from the shelves, Scanning journal articles, Preparing packages for mailing, Processing materials using the circulation and interlibrary loan systems, Other duties as assigned
- Delivery / Mail Room: Receiving incoming deliveries, Preparing UPS and courier shipments, Other duties as assigned
- Participate in on-going training and professional development.
- Participate in on-going performance review and self-evaluation.
Required Qualifications:
- IUPUI Student
- This position is limited to candidates with a Federal Work-Study Program award. To verify you have a work-study award, please go to your One.IU.edu account (look under Student Center and Financial Aid Summary). If you have an award, it will be listed with the rest of your financial aid (e.g., loans, grants, scholarships).
- Positive attitude; commitment to customer service
- Punctuality and dependability
- Ability to communicate effectively with customers, co-workers, and supervisors
- Ability to work well independently, as well as in a team environment
- Ability to work in a busy environment, handle multiple priorities, and learn new procedures quickly
- Ability to handle repetitive tasks; attention to detail
- Familiarity with computers and basic office equipment
- Ability to push book carts and lift 20-50 lbs.
In this position you will develop your skills as listed in the IUPUI Profiles of Undergraduate learning in the following areas:
- Communicator: Communicate effectively with colleagues and library users. Demonstrate professionalism in their work. Demonstrate and share knowledge of library resources, locations, and services.
- Problem Solver: This position will help students develop the ability to manage multiple tasks and set priorities, as well as the ability to find/create solutions to problems using reasoning, past experiences, and available information and resources. Identify, locate, evaluate, and responsibly use information.
- Innovator: This position contributes to several resource sharing workflows and may work with the Resource Sharing Associates & Library Services Associate to discuss and develop possible improvements.
- Community Contributor: This position helps students develop the ability to anticipate consequences, as several processes are time-sensitive and require reasoning to avoid delay. Demonstrate customer service literacy, and say “Yes, and.”
University Library strongly encourages applications from first-generation students, students of color, LGBTQ+ students, students with disabilities, and students who are members of other marginalized communities.
Candidates for this position must be interested in working in an academic community that is diverse with regard to gender, race, ethnicity, religion, nationality, sexual orientation or identity, gender identity, disability status, and protected veteran status.