Program Assistant
Imagine working with a team to orchestrate a top‐level educational program and serving as a key piece to making the complex appear seamless. Imagine interacting with executives and top military leadership and seeing early‐to‐mid level career service members enlightened and transformed. Now imagine yourself as a Program Assistant with the Institute for Defense and Business (IDB). When your extraordinary talents, our executive education experience and top‐of‐the‐field professors combine in the classroom, you will experience the powerful exchange that makes IDB programs special. At the IDB, we provide customized and impactful educational experiences for early career to executive‐level military, government, and private sector customers.
This temporary Program Assistant position will be involved in the planning of, delivery of, and follow‐up to the Spring 2019 offering of a multi‐week course providing private‐sector best‐practice benchmarking for the U.S. military.
A day in the life of an IDB Program Assistant:
Pre‐program planning
- Assist a Program Associate and/or Program Manager in coordinating all logistical details for our education programs, including but not limited to the participants, materials, and distinguished visitors
- Harness your creativity by collaborating with marketing and sales on the creation and distribution of program marketing material
Program delivery
- Be a key point of contact for the program team who works behind the scenes to keep every moving piece running smoothly
- Provide high internal and external customer service by addressing special requests from participants, speakers, instructors, and distinguished visitors
Post‐program follow‐up
- Archive program materials such as academic content, participant information, schedules, evaluations, and participant biographies
- Process speaker and instructor invoices by preparing and submitting check requests for reimbursement
Additional day‐to‐day tasks
- Join cross program teams to improve internal processes and cultivate a heart for entrepreneurship by uncovering potential for new program offerings
- Provide administrative support to the IDB office, as needed
Top candidates will:
- Possess a strong customer‐service orientation, always putting the customers’ interests first
- Know the importance of attention to details and executing tasks with accuracy
- Have exceptionally strong organizational skills
- Value collaboration and enjoy working in teams
- Demonstrate self‐direction and initiative
- Have outstanding written and oral communications skills
- Seek innovative way to improve program processes
- Be able to transport program‐related materials weighing up to 30 pounds
- Have schedule flexibility that accommodates 15‐20 hours per week of work for 6‐8 weeks, including the possibility of some evening and weekend work associated with program delivery
- Event planning experience is a plus