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Clinical Research Coordinator

VA All of Us Research Program - Clinical Research Coordinator

The Clinical Research Coordinator (CRC) will assist with participant recruitment and enrollment, outreach efforts, and local program oversight for the VA NY Harbor Healthcare System site of the All of Us Research Program under the supervision of the Local Site Investigator (LSI).

All of Us is a national research program funded by the National Institutes of Health (NIH) to advance precision medicine and maximize the effectiveness of prevention and treatment of diseases by studying individual differences in genetics and environment within a cohort of over one million participants within the United States. The VA has partnered with the NIH to
ensure that Veterans who represent a broad spectrum of socioeconomic, racial, ethnic, and geographic diversity are included in this important national program.

The CRC will be onboarded through the Narrows Institute for Biomedical Research, Inc., the non-profit affiliate of the VA NY Harbor Healthcare System, and work on average 40 hours onsite at the Manhattan VA Medical Center each week, with occasional travel to the Brooklyn VA Medical Center required.

  • Assist in all research operations, including in-person and phone participant recruitment, scheduling, and enrollment
  • Collect, process, and assist in the compilation of research data, physical measurements (blood pressure, weight, height, waist and hip circumference), and biospecimens (blood, urine, saliva) following strict protocols
  • Implement and assist with national phone recruitment and retention campaigns
  • Develop rapport with participants and provide excellent customer service in all interactions
  • Assist with data verification and quality control, ensuring integrity of data and specimens as per prescribed protocols
  • Monitor daily operations and completion of daily tasks, ensuring strict protocol compliance
  • Serve as first point of contact, maintain oversight, and provide guidance to AoU Research Assistant (RA)
  • Communicate progress regularly to LSI and escalate issues promptly as needed
  • Develop daily and weekly plans to achieve objectives under the direction of the LSI and implement plans with AoU RA
  • Oversee progress in reaching objectives and developing strategies to overcome challenges in meeting metrics
  • Serve as liaison with AoU Coordinating Center (CC), provide timely responses to CC requests and inquiries, and participate in weekly AoU meetings
  • Plan and participate in outreach activities, including meeting with internal and external stakeholders, developing and presenting PowerPoint slide decks to larger groups, and tabling events
  • Develop and maintain outreach partnerships with Veteran stakeholder groups to increase program awareness and further outreach efforts
  • Develop and maintain relationships with adjoining departments and key personnel within facility
  • Assist in preparation of regulatory paperwork and submissions, including IRB and local R&D submissions
  • Follow strict established policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards
  • Perform other duties as assigned

  •  Bachelor’s degree in health-related field
  •  Prior experience working on a research protocol, including participant recruitment and enrollment
  •  Ability to understand and follow complex, detailed technical instructions, protocols, and data management processes
  •  Exceptional organizational, interpersonal, and presentation skills
  •  Experience in retail, sales, or customer service, or a position requiring strong communication skills
  •  Ability to foster a cooperative work environment and partnerships with colleagues at all levels
  •  Highly proficient with computerized systems and databases (e.g., MS Office: Word, Excel, SharePoint, PowerPoint)
  •  Prior experience in phlebotomy preferred

Application Instructions: 
To apply, please submit the following items in PDF format to with “AoU Clinical Research Assistant” [“AoU Clinical Research Coordinator” for the RC PD] as the subject line by Monday, January 17th, 2022:

1. CV or resume
2. Cover letter describing your interests and relevant experiences, including your future career goals, why you’re interested in this position, and why you would be a good fit for the position.