Community Engagement Intern
Job Description
Working under the direction of the Social Impact and Community Engagement Manager, the Community Engagement Communications Intern would focus on internal communications and marketing of DO GOOD events and Social Purpose storytelling. This person would help create communications plans; draft copy for emails, messaging; draft graphics to promote events. The Community Engagement Communications Intern would also support DO GOOD events by taking photos, drafting social media posts, and drafting story about event on the DO GOOD blog on Connect. This person would also draft PowerPoint presentations for internal communications. The Community Engagement Communications Intern would follow internal marketing guidelines and schedules and ensure that the Social Impact story is present in all messaging. They may support other Community Impact initiatives related to social impact and community engagement objectives.
This internship goes from June 6, 2022- August 12, 2022. Are you available to commit to 20-30 hours a week, Monday through Friday, for the duration of this internship?
About UFCU
As Austin’s largest locally-owned financial institution, University Federal Credit Union is a financial institution owned by, dedicated to, and always working for our Members. Our mission at UFCU is simple: to provide for the well-being of our Members. We’re proud to focus on people — not profits. We deliver fair and honest products and outstanding service, and we work collaboratively within our organization as well as our community to help Members achieve their personal and financial goals.
The UFCU Internship program focuses on our two strategic areas of education and employment by providing a quality and cohesive internship program that will decrease the time between graduation and gainful employment. Joining the UFCU Internship program allows you to gain hands on experience, while making a great impact on our organization. We offer an environment where people care about each other – like family. If you want to love what you do, make an impact in your community, and have the power to help people change their lives – then we’re glad you’re here.
Essential Functions
Draft communications plans with support from Manager
- Sit in meetings and draft communications plan based on internal communications best practices
- Get feedback from Manager to refine plan and proceed with execution
- Draft copy for all messaging – emails, talking points, slides
- Draft graphics for all messaging – screens, slides, signage
Event communications support
- Attend event to take photographs to use on post-event messaging
- Report on event by drafting social media posts and stories for DO GOOD Blog
- Incorporating feedback from Manager, post stories on DO GOOD Blog in a timely manner
Administration and event support
- As needed, provide event support by contributing to planning, helping with set-up, and providing support to Community Engagement Coordinator
Other
- Performs other duties as assigned
- Adhere to all company policies, procedures and business ethics codes
- Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal controls specific to your role
Knowledge/Skills/Abilities
- Strong writing skills, especially in marketing and copywriting
- Strong graphics eye for creating signs, engaging PowerPoint slides, engaging images
- Willingness to apply feedback and courage to make mistakes
- Some experience in service sector – restaurant, retail, catering, events, festivals
- Excellent interpersonal and communication skills
- Solid organizational, time management, and project management skills
- Intermediate knowledge of Microsoft Office suite
Competencies
- Building Member Loyalty
- Building Partnerships
- Communication
- Emotional Intelligence
- Adaptability
- Focus on Results
Experience
Minimum Qualification
- Currently enrolled as a full-time student with one of our six partnered accredited colleges or universities
- Minimum of 24 completed academic hours
- Data analytics experience (including school and professional assignments)
- Must be bondable
Preferred Qualification
- Customer service experience preferred
- Reliable transportation and valid driver’s license required. Job may require travel to varied locations throughout Austin metro area
- Bilingual Spanish / English preferred
Things You Need to Know Before You Apply
Physical Demands
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
- Specific vision abilities required by this job included close vision, distance vision, peripheral vision and ability to adjust focus.
- The employee is frequently required to stand and walk.
- Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.
- The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position may involve periodic stressful conditions.
- May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
- May occasionally move from one work location/branch to another.
- Public contact position, requiring appropriate professional appearance.
- Frequent computer use at a workstation up to two hours at a time.
- The noise level in the work environment is usually moderate.