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Contact Tracer/Case Investigator

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations, and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1 billion and launched more than 1,000 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of CDC-led programs in the United States and in more than 140 countries last year. Learn more at

The CDC Foundation is seeking a Contact Tracer/Investigator who will contact those diagnosed with COVID-19 to elicit contacts during infectious period as well as those people with contact of anyone diagnosed with COVID-19 to notify of the exposure, document an initial and periodic symptom check, refer them for testing according to established protocols, and provide them with instructions for quarantine. This position will conduct or assist with workplace and healthcare facility notification and conduct outbreak/cluster investigation. Contact Tracers are required to follow all scripts, policies, and procedures provided by City of Midland Health Department and comply with Health Department training regarding confidential information related to personal information. Positions are not compatible with telecommuting or remote work. All positions are on-site work only. 

Job Highlights

  • Position Title: Contact Tracer/Investigator
  • Location: Midland Texas Health Department
  • Position End Date: June 30, 2022
  • Hourly Rate: $20 an hour plus benefits
  • Overtime Hourly Rate: $30 an hour (as needed)


  • Ability to exhibit a professional, positive attitude and work ethic
  • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
  • Excellent organizational, communication, and written documentation skills
  • Ability to show empathy to distressed individuals
  • Critical thinking and sound judgment required
  • Ability to handle confidential information with discretion and professionalism
  • Must display good judgment and comfort in making independent decisions, while understand limitations and elevating as needed in the absence of information
  • Effectively manage multiple investigations and prioritize time effectively in a rapid pace environment
  • Effectively interpret guidance and adapt Center for Disease Control and Prevention (CDC), Texas Health Department of State Health Services guidance to various settings

Education and/or Experience:

  • High school diploma or equivalent required. Education or work experience in health, health sciences, or public health preferred.


  • Conduct case investigation for newly diagnosed patients and their contacts
  • Communicate with contacts in a professional and empathetic manner
  • Collect and record information on symptoms
  • Provide contacts with approved information about Texas quarantine procedures, provide education and resources regarding safe self-isolation practices in the home setting, and if applicable, refer for texting
  • Contact tracers will follow the script to inform contacts about the importance of quarantine and what to do if symptoms develop
  • Conduct follow-up phone calls with cases to determine when self-isolation may be safely discontinued
  • Conduct confidential employer notification if workplace risk was present
  • Provide guidance to healthcare providers, community partners, and facilities
  • Maintain disease investigation protocol and other tools or resources (e.g. forms, scripts)
  • Maintain daily contact with supervisor

Special Notes:

  • This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by both the CDC Foundation and Midland Health Department, in order to best support the State of Texas in their public health programming. 
The CDC Foundation requires all employees to be fully vaccinated* for COVID-19 as a condition of employment effective November 22, 2021. All offers of employment after that date are contingent upon proof of full-vaccination status as part of the pre-employment process.
*Fully vaccinated is defined as follows: At least two weeks have passed since receipt of the Johnson & Johnson single-dose vaccine, or the second dose of either the Moderna or Pfizer-BioNTech two-dose vaccines.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.

The CDC Foundation is a smoke-free environment.
Relocation expenses are not included.