Program Manager, Academic and Career Pathways
Program Manager, Academic and Career Pathways
MiraCosta College
For full details and to apply, go to https://apptrkr.com/2622185
Type of Assignment: Full Time
Assignment Category: Regular Position
Position Details:
One regular, full-time position, 40 hours per week, 12 months per year on the Oceanside campus. The work schedule will be Monday through Friday, 8:00 am - 5:00 pm. The person selected for this position will be subject to assignment to any district facility during any hours of operation.
IMPORTANT: MiraCosta College requires that all employees be fully vaccinated against COVID-19 in order to promote a safe and healthful workplace for employees and to promote the health and safety of our campus community. Unvaccinated employees are at greater risk of contracting and spreading COVID-19 within the workplace and to the college community that depends on college programs and services. As of August 23, 2021, all employees must submit proof of vaccination or request and receive approval for a medical or religious exemption prior to their start date. For more information, please visit https://www.miracosta.edu/covid/covid-vaccination-requirements.html.
Salary Range: 31
Compensation: Starting at $7,175.00 per month (range 31, step 1).
Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.
Benefits:
A full benefits package which includes employer-paid medical, dental, and vision plans for employee and dependents; $100,000 employee life insurance; other optional coverages; and membership in the California Public Employees’ Retirement System (CalPERS).
Position Term in Months: $Term
Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:
1. Application on which you list all relevant experience.
2. A current resume or curriculum vitae summarizing your educational background and experience.
3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the representative duties and desirable qualifications.
4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.
If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/docs/default-source/leaflets/cl635.pdf?sfvrsn=6. Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.
The screening and interview committee will review application materials for up to three to four weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) proof of being fully vaccinated* for COVID-19 or requesting and receiving approval for a medical or religious exemption; 2) successful completion of a pre-placement physical exam at district expense; 3) submission of a current tuberculosis test clearance; 4) proof of eligibility to work in the United States; 5) fingerprint clearance; and 6) approval by the Board of Trustees.
*Individuals are considered fully vaccinated against COVID-19 two weeks or more after they have received the second dose in a 2-dose series (e.g. Pfizer-BioNTech or Moderna), or two weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J/Janssen).
Retired STRS members are not eligible for this position.
Basic Function:
Under general supervision, coordinate, organize and oversee the Academic and Career Pathways (ACP) Success Teams to provide case management services to students through their onboarding, pathway participation, education planning, community building, applied learning, and other activities; collaborate with other high-touch programs on campus to coordinate service delivery; develop and engage in marketing and outreach activities to promote Academic and Career Pathways; and perform related duties as assigned.
Distinguishing Characteristics:
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Recruits, interviews, recommend hires, and trains staff.
2. Oversees scheduling, assignments, and the daily workflow of the department.
3. Provides constructive and timely performance evaluations.
4. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
5. Collaborate with other district programs on innovative, student-centered services, activities, and events to advance the equity goals of the ACP Success Teams.
6. Implement program policies and directives according to district, federal, or state guidelines.
7. Assist in the development, preparation, and administration of district and program budgets.
8. Maintain appropriate records and controls to assure that the program operates within established budget limitations and guidelines.
9. Plan and implement marketing strategies to promote services, events, and resources to students. Coordinate the development of marketing materials and conduct social media campaigns.
10. Design, implement and continuously improve case management services through ACP Success Teams.
11. Coordinate training and professional development for faculty, staff, student workers, and program volunteers.
12. Work with Business Systems Analysts to develop effective business processes for CRM technology system.
13. Collaborate with other departments to coordinate a variety of activities and programs for ACP students focused on career and education planning milestones.
14. Collect and analyze program data and share data with other departments to ensure effective service to students.
Other Duties:
1. Attend program-related regional and national conferences and workshops.
2. Maintain currency in the profession and in applicable technologies.
3. Perform related duties as assigned.
Knowledge Of:
1. Extensive knowledge of current policies, procedures and regulations related to assigned program.
2. Strong understanding of the general needs of population of students supported and the philosophy and objectives of program.
3. Proficient in a variety of office equipment including a computer and appropriate software.
Ability To:
1. Ability to design, develop, and implement effective student academic support services and program.
2. Excellent verbal and written communication skills.
3. Excellent interpersonal and customer service skills.
4. Excellent organizational skills and attention to detail.
5. Excellent time management skills with a proven ability to meet deadlines.
6. Strong analytical and problem-solving skills.
7. Strong supervisory and leadership skills
8. Ability to act with integrity, professionalism, and confidentiality.
9. Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations.
10. Coordinate, supervise and use automated systems to maintain records, collect data and generate reports.
11. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
Education & Experience:
Graduation from an accredited four-year college or university with a bachelor’s degree in a relevant field, and at least two years of closely related experience managing an instructional or student services program; or an equivalent combination of training and experience. Experience in a post-secondary educational institution is preferred.
Desirable Qualifications:
1. Previous experience working with case management or CRM technology.
2. Previous supervisory experience.
3. Demonstrated experience managing programs related to equity and student success.
4. Demonstrated experience collaborating across student services and instructional departments, and across various employee groups such as faculty, staff, and administrators.
Licenses & Other Requirements:
A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.
Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to various locations on and off campus as needed to conduct district business.
Emotional Effort:
Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.
Working Conditions:
Primarily business office environment; subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; may work at any district location or authorized facility with occasional evenings and/or weekends on an as-needed basis. Occasional local travel may be requested.
Posting Number: S21/22032P
Human Resources Contact Information: jobs@miracosta.edu or 760.795.6854
Job Close Date: 11/24/2021
Open Until Filled:
First Screening Date:
About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf
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