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Associate, Global Operations

We are seeking an Assistant, Global Operations professional to be part of a diverse team supporting an US Technology company. As an entry level position, the Assistant, Global Operations role represents the start of a media career and is highly supervised by a Supervisor of Global Operations. It is a hybrid role that incorporates coordination and global operations responsibilities and will provide exposure to various aspects of media; it requires collaboration with activation, analytics, finance, planning and global teams across North America, EMEA, APAC, and Latin America. This role is a great opportunity to learn the ins and outs of how a media agency works and is a great introduction to help an individual identify which area they may want to focus in. 
Global Ops/Global Coordination Management:
  • Keep multiple projects on-track
  • Work closely with internal departments and external partners to ensure that appropriate materials are received and/or distributed correctly
  • Coordinate and meet all deliverables accurately and promptly
  • Analyze, compile, and QA data
  • Work closely with media teams to resolve reporting discrepancies and meet client needs.
  • Plan, organize, activate, and control daily process- continuously identifying how to improve processes for maximum efficiency and quality

Client & Internal Relationships:
  • Support teams in preparing and delivering assets to clients
  • Liaise with activation, finance, and planning teams to streamline deliverables
  • Manage relationships with local market media teams across the globe
  • Support staffing, training, and onboarding of global teams in new tools/skills/processes, as necessary
  • Attends all status meetings when appropriate

Strategic Thinking & Leadership:
  • Demonstrate active listening skills and ability to apply learnings over time
  • Recognize recurrent or potential issues and problems, and know when to escalate and propose solutions, where possible
  • Take clear ownership of assigned tasks
  • Ability to understand how details and deliverables fall within broader scopes

Communication Skills:
  • Ability to clearly and concisely communicate in written and oral communications
  • Organize ideas and information logically and sequentially
  • Possess a mature and professional business acumen