Support Analyst

Customer Support Analyst:

This is an entry-level customer support analyst opportunity for recent graduates and bright-minded customer service-oriented individuals. This work will train on fundamental IT troubleshooting issues and allow for a good work-life balance as you progress in your career. The company often promotes from within and we encourage anyone with even a slight interest in the world of technology and IT to apply because one door may often lead to another.

Role expectations:

Troubleshooting, providing product information, walking clients through the process, and researching customer needs.

-Speak fluent Spanish or French (this is an international company so this is very helpful but not a requirement as the major market for our client is still in the United States)

- One-year customer service or phone/admin experience is preferable

-This role is currently remote (eventually may return to office)

-Excellent pay and benefits once hired on directly.