Director of Culture Design
Based in Miami FL (or willing to relocate)
An experienced consultant with healthcare experience must have a generalist mentality, be curious, able to learn quickly and adapt to new situations, and thrive in challenging environments.
ABOUT US
Gapingvoid Culture Design Group (Gapingvoid), headquartered in Miami, is looking for an experienced consultant-meets-marketer to lead and execute cultural transformation for a large healthcare customer in the Miami metro market. Gapingvoid exists to change the work experience by creating connected communities of people in organizations of all sizes. We do this because we realize that work is broken and that while there are many tools that measure how broken it is, solutions are very hard to find. We combine research in the areas of behavioral science, social physics, social learning, and neuroscience that allows us to develop a truly unique approach to human-centered change. The Gapingvoid team is made up of creative, content, and marketing strategists; art directors; copywriters; and other culture science engineers who nerd out on engaging creative delivery. And we’re scaling and growing! There are a lot of processes that still need to be developed and perfected. We need someone strong who’s comfortable taking initiative and creating in grey areas but keeping team morale high for a small group.
ABOUT YOU
The Director of Culture Design (DCD) will be instrumental in extending Gapingvoid’s current brand promise—change organizations that are lacking an emotional connection to work, into inspirational places to do awesome work. The DCD will work closely with the executive leadership team (ELT) and lead the customer culture delivery team, creative team, and channel partners to execute the strategy of the customer. We are looking for an experienced consultant with healthcare experience; someone who is comfortable in the boardroom and in the stock room. Someone with an understanding of how creative teams work, knows the balance of art + science, has been successful with large business transformation projects. The DCD will influence and build upon the current culture work to shape a further scalable and sustainable operating system for the customer, collaborating with and reporting to the Head of Strategy and Operations, who reports to the CEO. The DCD will drive new ideas and products to market within the customer space; build new business channels through partnerships; and celebrate victories and failures together with the team. The customer team has a lot of potential to scale further and generate unique revenue opportunities within the customer’s network, so room for growth in this role is prevalent if you can help refine and improve the execution and sustainability of the change.
THE BARE ESSENTIALS
• You have 10+ years of consulting experience with 3+ years of healthcare experience in program management, marketing communications, and business strategy and operations
• You have experience building ‘community programs or resources groups especially in technical communities
•You are a creative person who likes to get things done in new and different ways
• You have demonstrated ability to take ambiguous information and requests and create clear, executable strategies and tactics
• You are comfortable having one-on-one conversations with Senior Executives of fortune 500 companies
• You love the proverbial boardroom; you both enjoy and are comfortable presenting in front of a c-suite
• You are a very curious consultant who thrives in ambiguity
• You are a creative person who likes to get things done in new and different ways
• You are a marketer at heart, love focusing on the details, understand how to read social behavior, and are experienced in building systems to propel change
• You have a strong interest in growing business
• You don’t give up when things get sticky
• You have thick skin and are not easily offended
• You thrive in a small scrappy team
A LITTLE MORE ABOUT YOU
• Build and foster relationships with the customer, stakeholders, and FOGs
• Lead the day-to-day activities of end-to-end culture design work, managing the team, fostering growth opportunities and increasing tribe-building skill sets
• Build, manage and facilitate large scale programs (community, D&I initiatives, recognition awards)
• Possesses a growth mindset and a customer-obsessed mentality
• Develop creative tools and techniques for execution that best suits the customer needs
• Facilitate small to large group sessions and lead difficult discussions with the C-Suite
• Maintain and extend scope of services through high-quality execution and relationships across the customer base, with humor and empathy
• Continuously test and evaluate new strategies, tactics, and partnerships in an effort to evolve and improve our culture science offerings
• Work with the creative team to conceive, develop and execute effective marketing advertising campaigns for socializing new norms and belief systems
What Else?
• You have the option to enroll in the benefits program - health, wellness, dental, and retirement
• You get to work with a super creative team on interesting projects
• You have the flexibility to create new execution techniques, new products, and new ways to engage customers, teams and fans
• You have flexibility in your schedule
• You will have the freedom to speak your mind and speak truth to power
• You get to work with empathetic and passionate people
• You get to travel to interesting, and sometimes cold places
• You will get to interact with our mascot, Bear, an adorable [sort of] service dog
Job Type: Full-time
Pay: $125,000.00 - $180,000.00 per year