Front Office Assistant
General Overview:
Are you an energetic person who enjoys communicating with people and your colleagues? Do you enjoy teamwork and thrive in a busy environment with frequent visitors? If your answer is yes to both of these questions, we have a job for you!
Our front office assistants are the first point of contact when students, staff, and guests visit our new space in Wyllie Hall. Along with greeting visitors, you will manage incoming phone calls and emails, assist students with checking in for their appointments, and help oversee general front office operations.
Another exciting component of this job is that you get to work with four departments:
- Advising and Career Center
- Student Success Coaches
- Community and Business Engagement
- International Student Services & Study Abroad
What you bring:
- Strong communication skills
- Ability to work independently and on a team
- Friendly and approachable
- Strong work ethic
- Self-starter
What you will be doing:
- Open and/or close the Wyllie D130 Office Suite
- Greet and welcome students, faculty, staff, and campus visitors
- Manage inquiries over the phone and email
- Help create appointments and meetings
- Make appropriate referrals to other campus resources and offices
- Attend and participate in staff meetings
Skills you will achieve here that relate to your future career:
- Critical thinking and communications skills - Answering phone calls and emails, greeting visitors, and making appropriate referrals to other campus resources and offices.
- Professionalism - Greeting visitors, responding to emails, and working with professional staff.
- Teamwork - Working on special projects and helping with events.
- Technology - Managing student check-ins for advising appointments, managing Outlook inboxes, and approving jobs on Handshake.
Mandatory staff training and meeting dates:
- Monday, August 29th and Tuesday, 30th
- Wednesday, September 28th
- Wednesday, October 26th
- Wednesday, November 30th or Wednesday, December 7th (will be confirmed at the end of October)
Availability document: please download a copy and complete this document. Upload your copy to this application.
Thank you for viewing this job opportunity! We look forward to hearing from you.