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Clinical Care Manager

Eligible for $1,000 sign-on bonus after 90 days of employment

Position Summary:
To function as a member of the multidisciplinary Inpatient Team providing clinical program development, oversight, supervision and overall leadership to the clinical programming within the Inpatient Department.

Examples of Essential Functions:
  • Responsible for strategic planning, development and monitoring of clinical services and care
  • Responsible for supporting and ensuring optimal effectiveness of the clinical team providing effective leadership and supervision to direct reports as well as other Agency team members
  • Responsible for hiring, training, development and supporting assigned positions, ensuring required competencies and individual(s) ability to support organizational and program needs/goals
  • Provide direct clinical and administrative supervision for staff in clinical roles
  • Provide supervision, leadership and oversight of admissions, authorizations and discharges
  • Responsible for the development, implementation and monitoring of best-practices/evidence-based clinical care within the program
  • Responsible for the culture of the clinical care team, which shall demonstrate the characteristics of high performance, agility, positivity and resilience
  • Ensure clinical care services are provided according to care models and with quality outcomes
  • Provide trainings, education and competencies related to clinical care, crisis management and mental health needs of youth and families
  • Effectively manages regulatory/accreditation/insurance requirements for documentation, service delivery and reporting
  • Meet all licensure and ethical standards outlined by governing licensing body

  • Effectively helps monitor the operations, budget, culture, customer service and overall functioning of the program in collaboration with other program leaders
  • Effectively develop programming, services and ensure optimal care for clients aligned with mission
  • Effectively utilize the agency’s Electronic Health Record system
  • Knowledge and use of the Agency’s Resilience and Trauma Informed Care model
  • Strong assessment and intervention/observation skills as well as effective written and verbal communication skill
  • Comprehensive knowledge of Federal, State and local laws governing client rights and provider relationships

Acceptable Experience/Training/ Education:
  • Master’s degree in social work, mental health counseling or marriage and family therapy
  • A minimum of 3 years of clinical work/social work
  • A minimum of 2 years of supervisory/management experience
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Required Special Qualifications:
  • Current Iowa License
  • Must possess a valid driver's license and meet the driving requirements of the Agency