AUDIO-VISUAL MEDIA SUPPORT SPECIALIST

Build your future at City Colleges of Chicago (CCC) and consider joining the Olive-Harvey College team whose work directly supports our student-centered mission. At CCC, employees contribute to the success of our student while enjoying competitive compensation and outstanding benefits packages.

 

Olive-Harvey College and its satellite site, the South Chicago Learning Center, offer associates degrees, short-term certificate programs, professional and personal development courses, as well as General Education Development and English as a Second Language programs. Through College to Careers, Olive-Harvey College offers programs that have been developed with employers and four-year colleges in Transportation, Distribution and Logistics (TDL), one of the region’s fastest-growing industries.

The Media Specialist position is responsible for coordinating the day-to-day operations of the media department and providing audio-visual (AV) support services that facilitate the presence of technology in the classroom for faculty and students at Olive-Harvey College. This position is also responsible for providing AV support for events, meetings, conferences and various other similar activities.

• Ensures availability of functional equipment for AV requests from faculty and staff, including, but not limited to, resolution requiring laptop/computer set-up, microphone set-up, and usage of control system like Crestron/Amx or Extron for Smart boards and sound systems.
• Apprises staff of new software, AV, and related resources, and maintains knowledge of technologies in areas of presentation systems, AV equipment, etc.
• Coordinates on-campus and off-campus special events and facilitates their success by serving as a liaison between the media department and other departments and personnel.
• Manages and supports the integration of media and technology, the maintenance of state-of-the-art media equipment, and requests for media services from students, faculty and staff.
• Provides technology support in coordination with other campus based technical resources and district office technical resources as assigned.
• Coordinates repair of AV equipment and hardware covered by third-party vendor maintenance agreements.

Qualifications

• Associate’s degree in Information Technology, Computer Science, Data Processing or related area, supplemented by two years of technical experience; or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
• Strong technical aptitude and trouble-shooting ability to facilitate proper use of equipment. Working knowledge of and experience with AV equipment, including, but not limited to, Smart boards, projectors, microphones, and related tools.
• Sound verbal and written communication skills.
• Great team player and self-starter.

Excellent health and welfare benefit package and long term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. For a more detailed overview of benefits, please visit the benefits page of our website.

Chicago residency is required for all full-time employees within 6 months of hire.