Operations Coordinator

Who We Are

• SBA Communications has been a leader in the telecommunications infrastructure industry for the past 30 years. With over 30,000 cell towers in 14 different countries, we address the nonstop demand for connectivity. Our customers are continually increasing their network capacities by building out or densifying their networks using cell towers, antenna placements on buildings and rooftops, and DAS and small cells – the infrastructure - this is what we do at SBA.

The People

• As a team member, you are the most valuable asset at SBA. We appreciate and recognize the impact you have on the success of the company, our customers and the communities we serve. We are collaborative and enjoy each other’s company. We work hard to make those around us a success and we interact with each other in a positive and respectful manner.

The Perks

• So many! Stay healthy with medical, dental and vision insurance options, join the company Wellness program, and use the gym on the premises. Become financially secure with our 401K plan, our annual stock grant, and our Employee Stock Purchase Program. Relax or take needed sick or personal time with 19 days of paid time off (PTO). Stay protected with life and disability insurance, as well as several other voluntary insurance options. Save money with various discount programs.

Essential Duties & Responsibilities:

• Review current client and service provider contracts to identify opportunities for new service agreements.
• Secure new service provider agreements by preparing requests for proposals (RFP’s) and through routine follow-up with service providers for all client properties that meet eligibility standards.
• Act as a liaison between assigned property owners and service providers in obtaining initial property data and supporting information. 
• Maintain an up to date and accurate system of record that includes recent notes and a history of status changes within system (Smartsheets) for each client property.
• Provide routine client reporting that depicts accurate and simplified statistics in efforts to promote overall understanding and awareness of client property agreements.
• Coordinate and schedule meetings between Worth’s client portfolio and service providers as needed.
• Create and distribute adhoc reports as requested by Executives.
• Other projects and duties as assigned. 

Supervisory Responsibilities:

•  None

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor’s degree or 4+ years’ equivalent experience in contracts and the telecommunications industry.
• 3-5 years’ of relevant experience working in Sales, Operations and/or Customer Service oriented roles.
• Telecommunications experience is preferred, but not required.
• Demonstrated knowledge and intermediate proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
• Demonstrated knowledge and advanced proficiency in the use of data management software.  

Language Skills:

• Ability to read and comprehend documents such as ground leases.
• Ability to communicate to management the goals, strategy and results of sales results.
• Effectively present information to internal and external clients, as well as top management.

Mathematical Skills:

• Ability to calculate figures and amounts, such as discounts, interest, proportions, percentages, and volume.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.

Reasoning Ability:

• Ability to define and prioritize problems, collects and organizes data, establish facts and draw valid conclusions and projections.
• Ability to weigh costs, benefits, risks, and chances for success, in making well informed decisions.
• Ability to anticipate implications and consequences of situations and take appropriate action in preparation of possible contingencies.

Certificates, Licenses, Registrations:

• None

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•  Ability to receive detailed information through oral communication, and to make discriminations in sound.
• Visual ability correctable to 20/20.
• Sitting 50% of the day.
• Ability to respond verbally in a clear, concise and professional manner in person and over the telephone.
• Manual dexterity to input data into the computer.
• Ability to stoop and bend.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Moderate noise level.
• Cubical environment.