Data Specialist
- Employee Type: FT Non-Exempt
- Job Category: Administration, Regular, 40 hours per week, 12 months per year
Having trouble completing your application? For support, please call (206) 461-8430 or by e-mail to nhjobs@nhwa.org.
Due to COVID-19, this job will be fully or partially remote until further notice. If meeting a client in person or coming into any of our physical offices, safety protocols must be followed.
Closing Date: March 22nd, 2021, or until filled
Scope
Neighborhood House is a multi-service agency with many grants and programs and, as such, participant data is collected and maintained in an agency-developed Access database, as well as data systems required by funders for specific programs. The Data Specialist (DS) is responsible for the collection, review, and input of all Education and Community Services (ECS) program client data. The person in this position will work with all members of the Management Information Systems (MIS) team as well as Case Managers and other agency employees on required data collection through data entry and maintaining data quality control. They will support the Senior Data Analyst, Data Analyst, and Data Specialist II by completing data entry in a timely and accurate manner. The DS will serve as a point of contact for front-line staff in their day-to-day data collection activities. They will coach staff by providing professional written and/or verbal instructions related any data issues they identify They will identify and communicate potential projects related to data collection issues to team members. They will work with Senior Data Analyst, Data Analyst, and/or Data Specialist II on projects to resolve these issues.
At Neighborhood House we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity and inclusion, to join our diverse team.
Responsibilities
Analysis
- Have an overall understanding of the ECS programs at Neighborhood House and how they support the organization's mission.
- Promptly respond to internal requests for data related to assigned programs and areas of expertise.
Customer Service/Communication
- Collect grant data from all case managers and other required staff members.
- Serve as a point of contact for front-line staff in their day-to-day data collection activities.
- Provide professional written and verbal instruction to case managers or managers related to assigned projects.
- Collaborate effectively and in a professional manner with team members and other NH staff.
Data Security/Internal Control
- Understand procedures and protocols around client and agency data security (e.g. password standards, document and query naming norms, etc.).
- Demonstrate an overall understanding of organizational folder structure and maintain structure and organization of documents throughout completion of work.
Production
- Thoroughly review all data for reasonableness and accuracy.
- Provide support in cleaning data and assist managers and directors in data review.
- Collect and enter all client information in electronic and paper formats. This includes (but is not limited to) service logs, client information forms, and attendance sheets.
Project Management
- Identify potential projects related to areas of responsibility and communicate those ideas to team members.
- Work on specific project tasks as assigned by a Data Systems and Analysis Manager or Data Analyst.
Technology
- Learn and maintain knowledge of Neighborhood House data systems and identify database and workflow issues.
- Be proficient and remain current with Microsoft Excel, creating pivot tables, filters, and formulas to accurately review data as required.
- Maintain knowledge of Microsoft Access and be able to create basic queries.
Training
- Deliver already-created training to staff members regarding specific areas of data expertise.
- Coach staff members on issues related to data collection and data entry.
Qualifications
Minimum Qualifications
- AA degree in human services, information management systems, or a related field, BA preferred. A combination of equivalent experience and training may be substituted for the education.
- Demonstrated ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
- 1-2 years professional experience working with database systems, Access preferred. Experience with importing, exporting and analyzing in Excel.
- Able to manage and organize multiple tasks and competing priorities, to work independently in a fast-paced, team environment and maintain constant attention to accuracy.
- Strong analytical skills and problem solving skills needed.
- Demonstrate ability to handle confidential data appropriately.
- Ability to work with limited supervision and considerable self-direction.
- Ability to communicate effectively, both orally and in writing, with individuals from a wide range of culturally diverse backgrounds.
- Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, entrepreneurialism, and maintaining a professional demeanor.
- Complete Human Subjects Training within 30 days of hire.
- Current First Aid Certificate within 30 days of hire.
- Current CPR Certificate within 30 days of hire.
- Sexual Harassment Training within 30 days of hire.
- Child Abuse and Neglect training (within 2 weeks of hire).
- Must pass Neighborhood House background check requirements.
- Position requires Washington State bi-annual criminal background re-check.
Benefits
Click here for more details about our benefits program.
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to nhjobs@nhwa.org.