Business Operations Associate

Who are we? TEKsystems® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001. We are the nation’s largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success.  Scope of Position:  The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.  Qualities include: Building customer relationships, conflict resolution, professionalism, detail-oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace 

Responsibilities Essential Functions: 

• Manage total accounts receivable with an Aging in excess of $3.5 million • Management of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues. • Responsible for gathering the necessary data to assist Management with account specific decisions • Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and   payment policies and/or procedures, PeopleSoft issues, etc. • Auditing accounts to ensure accurate billing and client specific information 

Qualifications Education and Experience: Ideal candidates would have one or a mix of the following education and experience: 

• 4 year degree in business, accounting or finance; leadership experience (college or other), related internship or work experience a plus. • 4 year degree in non-business major, relevant experience in AR/Accounting/Finance preferred.