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Amusement Park Retail Management Summer Intern

Adventureland safely and successfully opened for our 2020 season and will be open for our 2021 season.
If you want the professional experience to develop leadership skills, to help lead a team, and do it all in the most exciting place possible, this a great opportunity! This position offers students a unique opportunity to spend their summer in a fun, demanding, and rewarding environment. This position will assist the management team primarily in the day-to-day operation of the Retail Department.  Composing the Retail Department are 12 stores, two tube rental locations, 19 point-of-sale registers, and a staff of 90. Cycling through two different operational areas will expose students to multiple leadership opportunities and management styles. Students will experience an entire business cycle as they will have a chance to participate in the preparation, execution, and conclusion of a complete park season. Students will develop many management and communication skills through extensive contact with guests, employees, management, and department heads.
May 2021- August 2021. Weekends only May, Full time between spring semester and fall semester, optional weekends-only after fall semester begins. Flexible dates are available.
Specific Duties:
• Participate in all aspects of retail merchandising and sales during peak times
• Learn the areas of operation in the Retail Department
• Welcome, orient, and train new employees
• Work directly with management in planning, execution, and documentation of daily operations
• Learn a retail area, its managers, staff, and operations and demonstrate leadership to influence successful operations
• Assist in product rotation and maintenance of appropriate inventory levels
• Assess employee performance to offer feedback and improve staff performance
• Identify new opportunities for sales and marketing
• Maintain regulatory compliance and standards enforcement
• Cooperate with management and the department head to accomplish tasks
• Assist in employee discipline and guest relations
• Other duties as assigned
• Ability to work in a fast-paced environment and handle stress
• Excellent listening skills
• Past customer service experience required; retail experience preferred 
• Be on feet for long periods of time, walk several miles a day
• Effective verbal and written communication skills
• Able to work outside in all summer weather conditions
• Independent, resourceful worker
• Strong time management skills
• Able to work weekends and holidays
• Lift and carry up to 50 pounds
• Experience in cash handling and team leadership is preferred
Business Management; Hospitality Management; Merchandising; Event management; General Business; Social Science; any Major that deals with people or leadership.
• $10.00/hour
• Season-end bonus program
• Five days a week 8am-8pm, approximately
• 60-65 hours a week during park season, no time-and-a-half
• Ability to work 65+ hours if desired
• Flexible starting and ending dates
• Meals and uniform provided
• Free admission to park on days off
• Access to Friends & Family tickets