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Amusement Park Retail Management Summer Intern

Adventureland safely and successfully opened for our 2020 season and will be open for our 2021 season.
 
Description:
If you want the professional experience to develop leadership skills, to help lead a team, and do it all in the most exciting place possible, this a great opportunity! This position offers students a unique opportunity to spend their summer in a fun, demanding, and rewarding environment. This position will assist the management team primarily in the day-to-day operation of the Retail Department.  Composing the Retail Department are 12 stores, two tube rental locations, 19 point-of-sale registers, and a staff of 90. Cycling through two different operational areas will expose students to multiple leadership opportunities and management styles. Students will experience an entire business cycle as they will have a chance to participate in the preparation, execution, and conclusion of a complete park season. Students will develop many management and communication skills through extensive contact with guests, employees, management, and department heads.
 
Duration:
May 2021- August 2021. Weekends only May, Full time between spring semester and fall semester, optional weekends-only after fall semester begins. Flexible dates are available.
 
Specific Duties:
• Participate in all aspects of retail merchandising and sales during peak times
• Learn the areas of operation in the Retail Department
• Welcome, orient, and train new employees
• Work directly with management in planning, execution, and documentation of daily operations
• Learn a retail area, its managers, staff, and operations and demonstrate leadership to influence successful operations
• Assist in product rotation and maintenance of appropriate inventory levels
• Assess employee performance to offer feedback and improve staff performance
• Identify new opportunities for sales and marketing
• Maintain regulatory compliance and standards enforcement
• Cooperate with management and the department head to accomplish tasks
• Assist in employee discipline and guest relations
• Other duties as assigned
 
Qualifications
• Ability to work in a fast-paced environment and handle stress
• Excellent listening skills
• Past customer service experience required; retail experience preferred 
• Be on feet for long periods of time, walk several miles a day
• Effective verbal and written communication skills
• Able to work outside in all summer weather conditions
• Independent, resourceful worker
• Strong time management skills
• Able to work weekends and holidays
• Lift and carry up to 50 pounds
• Experience in cash handling and team leadership is preferred
 
Majors 
Business Management; Hospitality Management; Merchandising; Event management; General Business; Social Science; any Major that deals with people or leadership.
 
Details
• $10.00/hour
• Season-end bonus program
• Five days a week 8am-8pm, approximately
• 60-65 hours a week during park season, no time-and-a-half
• Ability to work 65+ hours if desired
• Flexible starting and ending dates
• Meals and uniform provided
• Free admission to park on days off
• Access to Friends & Family tickets