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Facilities and Apartment Manager

The Facilities Manager (FM) and Apartment Manager (AM) is an integral part of the team that provides for the day-to-day operation and maintenance of the residence halls and University-owned apartments, as well as the ongoing preservation of the facilities and services within these communities. The Facilities Manager is supervised by a Residence Hall Director, but will collaborate with other Residence Life staff members on a regular basis. The Facilities Manager position is a 10-month appointment. The Apartment Manager position is a 12-month appointment. Each has additional responsibility for Desk Receptionist selection and spring and fall manager training. 

QUALIFICATIONS
Apartment and Facilities Managers should have at least two years of previous work experience, demonstrating good organizational and management skills. AMs and FMs should have junior, senior, or graduate standing with the University by the time of position start, and need to maintain a cumulative grade point average of 2.50. Residency in the residence halls or University-owned apartment of employment placement is also required.
To Apply:

Application Notification
By submitting your materials for the manager position via Handshake, you understand that your student conduct record and official grades will be reviewed. All reference materials are confidential. If you have questions regarding the review of this data in terms of minimum employment qualifications, please contact Renee Piquette Dowdy at renee.dowdy@mu.edu. 

GENERAL RESPONSIBILITIES
View the Facilities Manager position description here.
View the Apartment Manager position description here.
 
REMUNERATION
Facilities managers will receive as compensation room, meal plan, plus a financial stipend of $3,810.00 to be paid in bi-weekly installments during the academic year. Summer compensation may vary and is in addition to the compensation received for the academic year.

PRESENTATION PROMPT:
Complete in a 5 to 7 minute recorded presentation: You need to submit payroll within an hour where you are correcting issues from staff who have errors on their time sheets. At the same time, you have a DR who is arriving late to their shift and called you to cover it until they can arrive. While working the desk, you quickly discover you will be late submitting your time sheets due to how many students are at the front desk and you are unable to multitask:

  • Summarize the issues: What is the problem and why would it present issues to the Manager and other stakeholders involved?​
  • What immediate steps would you take regarding the issues present?​
  • In what ways could you ask for support in this kind of scenario?
  • What does follow-up look like in this scenario?​

ESSAY PROMPT
Please use the template available here: https://bit.ly/MUmanageressay

1.     POSITION INTEREST: Describe your interest in the Apartment Manager (AM), Facilities Manager (FM), or both positions. What do you hope to gain and contribute if hired to the position? In addition, please note if you have any schedule conflicts with the expected position start dates or position commitments (AMs May 17th, FMs August 2nd, and noon on Wednesday manager meetings).

2.     DR EMAIL: Write an email message that you would send to the Desk Receptionist staff in early August if hired to the manager position. The memo should cover a welcome to the staff, training expectations, and your vision for the year. You are welcome to assume details on dates, deadlines, and building information:

3.     DESK INCLUSION: Based on the Campus Climate Study and Office of Residence Life assessments, we know that interactions with the front desk can impact students’ perceptions and experiences of feeling included and welcomed in their residence hall or apartment. When students do not feel welcomed or included, we often look to the potential influence of bias. For example, students of color have experienced inconsistent policy enforcement from DRs across campus. What role can an Apartment or Facilities Manager take in creating an inclusive environment for students through the front desks? Describe what steps you would like to take if hired as a manager.