Program Coordinator
Are you a great customer service representative ready to rise to the next leadership level?
We are hiring a program coordinator to deliver excellent customer service at Raleigh DMV Raleigh Central Services. In this front line role, you will:
- Assist customers registering of their vehicles in North Carolina.
- Gain technical and administrative skills, and build an extensive knowledge of the NC General Statutes, policies and procedures related to the issuance of a North Carolina title and other credentials.
- Issue official/special/personalized license plates, crash reports, dealer/salesman licenses and inventory
- Provide customers with their driving or vehicle registration records following the Federal Privacy Act guidelines.
- Manage your cash draw and accept payments for driving license penalties and/or fees.
What You Bring
- Strong customer service experience with diverse customers explaining detailed information as it relates to laws, rules, and regulations.
- Experience with a computer and web-based databases.
- Ability to operate a calculator, printer, fax machine, and copier.
- Experience entering data, compiling, summarizing & analyzing data.
- Ability to explain & interpret policies, regulations, & programs
- Able to balance your cash drawer.
Education & Experience
- Bachelor's degree; or
- An equivalent combination of training and experience.
Questions?
Call me: Tameka Peoples at 919-615-5040
Follow NCDOT Careers on
Twitter: twitter.com/NCDOT_Careers
Facebook: facebook.com/NCDOTcareers
Instagram: instagram.com/ncdotcareers
LinkedIn: linkedin.com/in/ncdot-careers
See all DMV full time jobs at: bit.ly/mydmvjobs
See our temp jobs at bit.ly/NCDMVtempjobs
See all NCDOT jobs at: bit.ly/ncdotjobs