Digital Executive Producer

Responsibilities

• Fully understand client objectives and project goals and make strategic recommendations based on digital best practices
• Able to manage multiple work streams in parallel, can clearly articulate to the team what the client requirements are, and understands the big picture, how all the pieces impact one another
• Consistently identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
• Ability to motivate the team and keep a high level of morale throughout the project lifecycle
• Develop detailed roadmaps and estimates to guide decision making and timelines
• Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, and executed upon
• Continuously strives to improves process and brings new ideas to to the team to help strengthen communication
• Manage resource assignments to the project, and proactively identify resource challenges
• Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
• Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
• Communicate and document project status to clients, team members, and management on a regular basis; escalate issues accordingly via the appropriate channels
• Create and manage functional specs documentation along with project team members
• Work with junior producer to execute day-to-day tasks for the project including meeting setup, meeting notes
• Recap and create debriefs for every completed project; facilitate discussions on lessons learned and new knowledge gained; document properly and share
• Oversee and execute on content collection and content population in Content Management Systems
• Write test plans and perform cross-browser quality assurance testing on websites while managing tickets in JIRA with team members

Knowledge & Experience

• Exceptional at client service and account management
• Experience with managing digital projects, specifically design, development and quality
• assurance testing
• Experience roadmapping based goals, objectives and analytical insights
• Experience in beauty industry a plus
• Excellent written, analytical and communication skills

Competencies

• Excellent verbal, written, presentation and interpersonal communication skills
• Self-motivated, detail-oriented
• Level-headed and positive attitude under pressure
• Ability to manage workload and meet deadlines
• A passion for learning new skills
• Strong web and Mac desktop skills – we use Microsoft Office, Adobe Creative Suite, Google Docs, and various web-based tools such as Smartsheet, Basecamp, Harvest, and JIRA