Office Assistant – Leadership Programming
CCC: Student Organizations and Leadership Office Assistant
Job Functions: Administration, Marketing–General, Writing/editing
Duration: February 2020 through May 2020 (Optional Summer 2020)
The Student Organizations and Leadership Office is located on the second floor of the Student Center. SOL serves as the hub for Student Government Association, Student Organization Council, Student Programming Board, and Student Athletic Association. SOL also houses The Loft- a space for lounging, programming, and meetings. SOL provides student organizations with resources such as storage, meeting space, equipment rentals, and more. SOL supports all student organizations and their members through retreats, leadership development, funding, and activities.
Job Description
The Office Assistant position is a part-time opportunity that will last one academic year with the potential to work during the summer months. The Student Organizations and Leadership Office (SOL) is seeking professional and reliable student employees with outstanding communication and customer service skills for the Spring 2020 academic semester. Ideal candidates for the Office Assistant position will be personable, responsible, and have a passion for creating programs that help develop leadership skills for the students of Columbia College Chicago. Office Assistants are central to maintaining an effective and productive environment for the student and office space. These individuals are expected to be informational resources for all students, faculty, and staff who enter the office. Additionally, Office Assistants will assist full-time staff with both large and small-scale events throughout the academic school year.
Responsibilities:
Leadership Programming
- Create, market, facilitate, and assess leadership programming that promotes the personal and professional development of Columbia College Chicago students
- Develop and implement a plan for leadership programming that will last the full academic year under the guidance of the Coordinator of Student Leadership
- Maintain the Leadership Initiatives website; keeping resources and upcoming events up to date
- Assist and Collaborate with the Coordinator of Student Leadership to recognize involved student leaders and their achievements
Office Assistant
- Utilize customer service skills when greeting guests visiting our office, answering phone calls, replying to voicemail, and responding to emails
- Manage and update the office calendar in the reservation of spaces and equipment
- Assist student groups with retrieval and return of office equipment
- Maintain equipment inventory and organization
- Provide regular assistance with event setup and take down
- Assist with keeping the office organized and tidy
- Promote and generate content for office social media accounts
- Work with other Office Assistants to complete day to day administrative tasks
Proficiency or experience with the following preferred:
- Customer service
- Public Speaking
- Creative problem-solving skills
- Great organizational skills and ability to multitask
- Excellent communication skills
- Experience with Microsoft Suite (Word, Excel, and PowerPoint)
- Experience with Adobe Suite (Photoshop, Illustrator, and InDesign)
- Experience with Canva
- Event Planning and Programming Experience
- Managing social media sites and marketing in a professional setting
- Involvement in student organization(s) or athletic team(s)
- Comfortable with physical activity and ability to lift 30 pounds
Criteria to Apply:
- Must be available to work between the hours of 9am-7pm Monday-Friday
- Be available to work 12-18 hours per week during the Spring 2020 semester
- 2.5 GPA or higher
Learning Outcomes
The Office Assistant for Leadership Programming will meet one-on-one with the Coordinator of Student Leadership several times per semester, and the Coordinator will provide detailed feedback regarding job performance. In addition, the person in this position will receive formal performance evaluations at the end of each semester. The following learning outcomes reflect the professional skills that the Office Assistant for Leadership Programming is expected to develop and are designed to help them begin the process of building an effective professional resumé.
By the end of the semester, you will be able to:
- Explain various resources provided to students within the Student Organizations and Leadership office and around campus
- Develop, promote, and execute events that engage students in leadership development skills
- Demonstrate successful customer service when greeting guests, answering phone calls, and when responding to emails
- Utilize teamwork with fellow coworkers and office staff to ensure an efficient and positive office environment
- Apply problem solving skills to address conflicts that arise in the office or during events
- Create social media content that engages students through mediums of video, writing, and photography
- Articulate transferable skills from this position on your resumé and portfolio
- Establish and build a network using interpersonal skills and professional communication to connect yourself with individuals that may help land an internships and/or future employment opportunities