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Restaurant Business Consulting - Operations Associate (February 2020 Start Date; Multiple Locations)

Company Description

Locations within the Following Regions Currently Available: 
February 2020 Start Date: Nashville, TN; Arizona; New Mexico; Portland, ME; Harrisburg, PA; Philadelphia, PA/Delaware/New Jersey; Baltimore, MD/Washington, D.C.

About McDonald’s
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.

We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big daily and preparing for a career that can have impact around the world.

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe. With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before. Needless to say, you’ll be lovin’ it here…

Job Description

The Operations Associate role is for you if you’re interested in working collaboratively with multi-million dollar business owners to offer guidance to help them run high-functioning restaurants. Our training program was designed to provide a smooth transition into McDonald’s so you don’t have to worry – if you bring interest in learning and working hard, we will bring the know-how. You will receive coaching from industry leaders who want you to succeed and take pride in developing future leaders at McDonald’s.

What You’ll Do

Launch your career when you:
  • Creatively tackle problems
  • Contribute to strategy for the world’s leading restaurant chain
  • Recognize patterns and develop expertise around common restaurant performance issues
  • Travel to restaurants to perform site visits
  • Evaluate Customer Experience and Food Safety standards
  • Develop expertise in Restaurant Department Management systems
  • Evaluate root causes impacting franchise restaurant operations
  • Design your schedule to ensure on-time evaluations and efficient use of time across multiple projects
  • Organize data, evaluations, and reports
  • Commit to using our Scale for Good


Why We’ll Hire You

You're a strong candidate if you:
  • Are a Senior working towards a Bachelor’s degree or have already graduated
  • Have a college GPA of at least 3.0
  • Are willing to travel and relocate
  • Have high interest in business strategy
  • Can develop trust-based relationships with key partners
  • Understand drivers of financial performance
  • Communicate well and can adapt based on the audience
  • Are inquisitive and love problem solving
  • Are committed to a culture of inclusiveness
  • Desire to impact the modern era of McDonald’s

Why You’ll Want This Job

Initial training includes interactive sessions at our state-of-the-art Headquarters in Chicago IL, as well as in restaurants and in the field to build restaurant performance expertise. Operations Associates travel for consultations with restaurant owners to evaluate restaurant operations and consult to help each multi-million dollar restaurant operate at peak efficiency levels to deliver top-notch results. You will develop a holistic restaurant operations skillset through rotations and training, and can apply that knowledge to improving business results. Upon building that foundation, leaders will look to you for guidance as a Subject Matter Expert for specific assigned initiatives.

Successful fulfillment of the Operations Associate role typically opens the door for eligibility for promotion to the Franchise Business Partner position. In addition, the capabilities you will acquire set you up for a variety of career paths depending on your interests and strengths, so know that beginning your career in the McDonald’s Leadership Program is choosing to give yourself options.

How You’ll be Compensated

You’ll be lovin’ our compensation and benefits package, which includes:
  • Highly competitive starting salary rate of $65,000
  • May be eligible for company car program
  • Generous Paid Time Off
  • Eligibility for Target Incentive Plan (annual bonus)
  • Health benefits
  • 401k matching contributions
  • Educational Assistance
  • Matching Gifts Program

Additional Information

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company.