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Department Director Summer Intern (Personnel)

If you want to learn operations, people skills, and business leadership, this is the opportunity for you! This position offers the most unique, fun yet demanding, and rewarding atmosphere in which a student could spend their summer. This is a position that will assist three department directors in all aspects of operations in the Foods department of an amusement park. From personnel management to operations to distribution to cooking, the student will be exposed to many different aspects of park operations. The student will have the opportunity to be part of the planning, preparation, and execution of a full park season. This position involves the execution and management of a department of 300 employees and over $7 million in sales. The student will have the opportunity to develop and extend communication and management skills through extensive contact with department heads, managers, employees and guests.
It is difficult to describe all the challenges that the student will solve during the summer and all the benefits from which they will derive. Every student that has served as an intern has experienced both tremendous personal and professional growth.
April/May 2020–August 2020. Weekends only April-May, full time between Spring semester and Fall semester, optional weekends-only after Fall semester begins. Flexible dates are available.

Specific duties:
• Develop the knowledge, experience, judgement and confidence to perform the duties of a Foods Department Director
• Provide support for all aspects of the Foods department
• Participate in all aspects of food preparation and sales during peak times
• Conduct new employee training and orientation
• Develop rapport with new and returning managers and employees
• Connect with nine Area Managers to provide daily management, personnel, and operational support
• Complete daily documentation for the department, including daily schedules, checklists, tracking forms, and employee records
• Maintenance of in-park point-of-sale marketing
• Identify new opportunities for improving sales and marketing
• Assist with point of sale, including programming and troubleshooting
• Regulatory compliance and standards enforcement, including Labor Department regulations and food safety practices
• Participate in weekly department planning meetings
• Assist in planning and executing large corporate functions, ranging from 75-2500 guests
• Work directly with owners and department heads to accomplish tasks
• Assist in planning, preparing, and executing a one-day adults-only Oktoberfest
• Participate in social activities with international college students
• Assist in resolving an interpersonal conflict among staff members
• Develop and exercise appropriate discretion and judgement in dealing with employee matters
• Ability to work in fast paced environment and handle stress
• Excellent listening skills
• Past customer service experience
• Be on feet for long periods; walk several miles a day
• Effective verbal and written communication skills
• Able to work outside in all summer weather conditions
• Independent, resourceful worker
• Strong problem-solving skills
• Prepared to work weekends and holidays
• Lift and carry up to 50lbs
• Experience using point-of-sales systems
• Experience serving in a position of leadership is preferred
Business Management; Hospitality Management; Event Management; General Business; Supply Chain Management; Social Science; any major that deals with people or leadership.
• $10.50/hour
• Four days a week 9am-5pm, one longer day per week
• 45-50 hours a week during park season, no time-and-a-half
• Ability to work 50+ hours if desired
• Students selected for this position will work 500-700 hours during the spring and summer
• Flexible starting and ending dates
• Meals and uniforms provided
• Free admission to park on days off
• Access to Friends & Family tickets