IT Services Hourly Graduate Assistant
Duties may be subject to change, depending on the need
General Duties
Assisting the full-time staff of Teaching and Learning Services on the following:
- Assisting faculty on course creation within Sakai
- Assisting the IT Service Desk with user questions about Sakai
- Assisting with preparing instructional documentation, user guides and video tutorials
- Assisting with the transition from Sakai to Brightspace
Assisting with research, reporting, and planning within the ITS Teaching and Learning Group.
Required Qualifications
- Strong time management, communication, and organizational skills
- The ability to work with users of varying technological backgrounds
- Troubleshooting and customer service experience
- Basic computer knowledge
- Familiarity with video editing and/or screen capturing software (i.e. Snagit, Camtasia)
- Basic knowledge of instructional technologies within a learning management systems and usage of Sakai as a student
- Basic knowledge of course design within Sakai as a faculty/graduate teaching assistant
Preferred Qualifications
- Extensive experience designing courses within Sakai