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IT Services Hourly Graduate Assistant

Duties may be subject to change, depending on the need

General Duties

Assisting the full-time staff of Teaching and Learning Services on the following:
  • Assisting faculty on course creation within Sakai
  • Assisting the IT Service Desk with user questions about Sakai
  • Assisting with preparing instructional documentation, user guides and video tutorials
  • Assisting with the transition from Sakai to Brightspace
Assisting with research, reporting, and planning within the ITS Teaching and Learning Group.

Required Qualifications
  • Strong time management, communication, and organizational skills
  • The ability to work with users of varying technological backgrounds
  • Troubleshooting and customer service experience
  • Basic computer knowledge
  • Familiarity with video editing and/or screen capturing software (i.e. Snagit, Camtasia)
  • Basic knowledge of instructional technologies within a learning management systems and usage of Sakai as a student
  • Basic knowledge of course design within Sakai as a faculty/graduate teaching assistant

Preferred Qualifications

  • Extensive experience designing courses within Sakai