Business System Analyst
Business Systems Analyst
You enjoy driving high-impact large-scale transformative projects developing the business requirements that are impactful to both systems architecture and overall business processes. You are knowledgeable in Quote-To-Cash operations specifically for SaaS businesses. You are a creative and versatile analyst used to collaborating at all levels an organization, building relationships and has strong communication and interpersonal skills.
The Business Systems Analyst will define the end-to-end quote-to-cash business requirements for YOP IT Solutions’ future state using the Zuora subscription management platform. The Business Systems Analyst will own the drafting of the business requirements, test scripts for user acceptance testing and hand-off materials for the business. You will focus on assessing key business process flows related to quote configuration, order conversion, invoice generation, order fulfillment, billing and payment processing, revenue recognition, reporting and renewal generation. You will provide the functional requirements to configure Zuora and other associated applications to ensure a robust quote-to-cash ecosystem that seamlessly scales with YOP IT Solutions’ growth strategy.
This role is highly visible and has tremendous growth potential. Expect to work at all levels of the organization. You will have the opportunity to set the agenda for driving improvement in our subscription management and billing systems.
Specific Objectives and Responsibilities:
Your First Six Months:
- Develop an understanding of our products and go to market strategy.
- Develop an understanding of our applications architecture and core business application functions.
- Develop an understanding of our contract structure, product data model and table structures.
- Familiarize yourself with the Zuora subscription management program objectives and status.
- Own the definition of our business requirements associated with the transition of midmarket products onto the Zuora subscription management platform.
- Assemble all project materials into a single cogent document which will include the Business Requirements and a Solution Document.
- Provide project leadership for the tactical phases of the Zuora program implementation.
Six to Twelve Months and Beyond:
- Obtain, document and assess new business requirements for “fit” into the newly deployed systems architecture. Draft solution design documents for architectural review.
- Provide effective communication to YOP IT Solutions IT leadership and business stakeholders regarding business systems improvement and requirements to evolve the subscription management platform.
- Enable effective reporting from business applications, and partner with Analytics to assure that data to report on company KPIs is captured in source systems
Key Challenges to Overcome:
- The Sr. Business Systems Analyst will have the opportunity to make an impact on YOP IT Solutions’ growth through the introduction of new products to the portfolio. This candidate will have the further opportunity to impact the overall effectiveness of the IT organization by assisting in the streamlining of integration of acquired companies. The IT Team is executing against a long-term program to renovate our core subscription and billing processes with the introduction/implementation of Zuora. The analyst will play an instrumental role by defining and documenting the tactical pieces to make this company critical initiative a success.
- You will need to quickly understand the existing information systems ecosystem and the inflight plans for migration to the new Zuora platform. Deep understanding of modern SaaS billing systems, recurring revenue models, contract structures and ERP systems are required. You will be on boarding an in-place, daily-active program with multiple moving parts – and need to help the team consolidate all of the existing systems and services into the new platform.
What will make you successful at YOP IT Solutions:
- A track record of good judgment and decision-making in positions with significant responsibility
- Highly autonomous and able to independently identify high value projects and drive them completion
- Demonstrated leadership capability in cross-functional team environments
- High degree of comfort with complex technical environments
- Having and being able to articulate/defend an informed opinion on important topics
Skills & Experience:
- Experienced in product configuration, pricing, quoting and order management applications functionality.
- Knowledge of major ERP and CRM applications (Oracle, SAP or NetSuite and SFDC).
- Experience with Zuora or another subscription management system is a significant plus.
- Understanding of recurring revenue, subscription management and contract data structures.
- Experienced with data mapping and migrations.
- Eager to contribute in a team-oriented environment.
- Skilled project leader and business analyst.
- Able to work creatively and analytically in a problem-solving environment.
- Excellent in communication (written and oral) and interpersonal skills.
- Good at grasping new and complex business concepts.
- Eager to grow with an exciting company.
- Able to help make good business decisions and accept responsibility for mistakes.
- Able to show a record of success in fast-paced software, Internet, or tech-enabled companies.
Company Overview:
YOP IT Solutions provides a complete Data Protection Platform for businesses and the IT professionals who serve them. From backup and disaster recovery to data migration, high availability and endpoint protection, our flexible solutions can be tailored to meet the data protection needs of any business.
YOP IT Solutions are strengthened by our outstanding team members and through strategic acquisitions—like our purchase of leading endpoint protection provider Mozy Inc., and high availability specialist Double Take Software. Our laser focus on security and our track record of meeting customers' unique requirements are two more reasons why businesses around the globe depend on YOP IT Solutions.
YOP IT Solutions is made up of over 1,000 smart and dedicated individuals who work at locations all over the world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. With our robust Data Protection Platform, we are well-positioned in a rapidly growing market. We're currently looking for talented people to join the YOP IT Solutions team both in the U.S. and globally. Are you ready to grow with us?
YOP IT Solutions, Inc. is an equal employment opportunity and affirmative action employer does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, gender identity or expression, sexual orientation, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. Upon request, accommodations will be made available during the recruitment process for applicants with a disability. If you require accommodations, we will work with you to provide or arrange for the provision of suitable accommodation wherever possible. All qualified applicants are encouraged to apply.